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Marketing jobs

883 marketing jobs

5 weeks ago

Director, Retention & Renewals Marketing

Orlando, FL (Unknown)

6 weeks ago

Associate Email Retention Manager | gn | Copywriting, Project Management | Remote

oktober

USA (Remote)Full time

6 weeks ago

Retention Email Manager | gn | DTC, Klaviyo, Lifecycle | Remote

oktober

USA (Remote)Full time

7 weeks ago

Marketing & Audience Engagement Manager

Metro Market Media

Gainesville, GA (Unknown)Full time

7 weeks ago

Lifecycle Journey Manager, Retention

Gen Digital Inc.

New York City, NY (Hybrid)Full time$160K/yr – $185K/yr

7 weeks ago

Retention Marketing Manager

BRUNT Workwear

Boston, MA (Hybrid)Full time$80K/yr – $100K/yr

7 weeks ago

Senior Marketing Manager, Retention

Stio

Salt Lake City, UT (Remote)Full time$80K/yr – $95K/yr

1 month ago

Freelance Senior Retention & SMS Marketing Manger

Philadelphia, PA (Unknown)Full time

2 months ago

Senior Manager Engagement Program

Bank of Hawaii

Honolulu, HI (Unknown)Full time

2 months ago

Content and Engagement Coordinator

NewsletterJobs.io

Dublin, NH (On-site)Full time$40K/yr – $43K/yr

2 months ago

Community Engagement Associate

NewsletterJobs.io

Bend, OR (Hybrid)Full time$42K/yr – $52K/yr

2 months ago

Assistant Director - Marketing & Fan Engagement

University of Illinois Urbana-Champaign

Urbana, IL (On-site)Full time$44K/yr – $50K/yr

2 months ago

Director, Engagement Strategy

OLIXIR New York

New York City, NY (On-site)Full time$130K/yr – $180K/yr

2 months ago

Head of Retention

Ejam Inc

Santa Ana, CA (On-site)Full time$160K/yr – $220K/yr

2 months ago

Member Engagement & Communications Strategist

MetroNorth Chamber of Commerce

Blaine, MN (Hybrid)Full time$21/hr – $24/hr

2 months ago

Early Engagement Loyalty & Retention Lead

Blend

New York City, NY (On-site)Contract$55/hr – $65/hr

2 months ago

Copywriter, Marketing & Engagement

Sundayy

USA (Hybrid)Full time$35/hr – $50/hr

2 months ago

Community Engagement Manager

Albany, NY (Unknown)Full time$50K/yr – $60K/yr

2 months ago

Director, Digital Engagement

Center for American Progress

USA (Unknown)Full time$92K/yr – $110K/yr

2 months ago

Retention & Lifecycle Copywriter — Contract

Fuel Made

USA (Unknown)Contract

All Retention roles in the US

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All Retention roles in the US

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Job Description

Responsibilities

Establish the company’s retention baseline, key performance indicators, cohort reporting, and weekly reporting cadence in partnership with Integration & Data Strategy.
Develop the retention strategy across the full member lifecycle, including enrollment, early engagement, at-risk intervention, cancellation, save, reactivation, and renewal.
Design and implement a measurable cancellation-save program in partnership with Member Care and Operations.
Create save offers, representative talk tracks, escalation procedures, and performance measures that improve the company’s save rate.
Build a repeatable win-back program that segments former members by cancellation reason, tenure, behavior, and likelihood to reactivate.
Translate retention insights into actionable recommendations for Sales, Operations, Marketing, Finance, Compliance, and executive leadership.
Own the retention marketing budget and support investment decisions through retained-revenue and return-on-investment analysis.
Ensure member-facing communications meet all Compliance requirements, including documented approvals, consent, suppression, and contact-frequency controls.
Establish quarterly priorities, maintain weekly scorecards, and present data-supported recommendations to C-level leaders.
Hire, develop, and lead the future retention and renewals marketing team as the function grows.

Requirements

Seven or more years of marketing experience, including at least three years owning retention, lifecycle marketing, CRM, customer marketing, renewals, or churn-reduction outcomes.
A demonstrated record of improving a measurable retention, renewal, save-rate, or churn-reduction result, with the ability to clearly explain the strategy, execution, timeframe, and business impact.
Experience within a recurring-revenue, subscription, membership, financial-services, consumer-fintech, or similarly structured organization.
Proven people-leadership experience, including hiring, coaching, developing, or leading a team or business function.
Strong working knowledge of CRM and marketing-automation platforms.
Experience with cohort analysis, member segmentation, lifecycle measurement, and retention reporting.
The ability to present effectively to C-level stakeholders and support recommendations with data, business judgment, and a clear rationale.
The ability to work onsite at our Orlando, Florida office five days per week.

Preferred

Marketing experience within a regulated environment.
Familiarity with UDAAP, TCPA, CAN-SPAM, consent requirements, and state consumer-protection regulations.
Experience within automotive finance, lending, payments, or consumer financial services.
Experience successfully building a retention or lifecycle-marketing function where one did not previously exist.

Job Description

Responsibilities

Establish the company’s retention baseline, key performance indicators, cohort reporting, and weekly reporting cadence in partnership with Integration & Data Strategy.
Develop the retention strategy across the full member lifecycle, including enrollment, early engagement, at-risk intervention, cancellation, save, reactivation, and renewal.
Design and implement a measurable cancellation-save program in partnership with Member Care and Operations.
Create save offers, representative talk tracks, escalation procedures, and performance measures that improve the company’s save rate.
Build a repeatable win-back program that segments former members by cancellation reason, tenure, behavior, and likelihood to reactivate.
Translate retention insights into actionable recommendations for Sales, Operations, Marketing, Finance, Compliance, and executive leadership.
Own the retention marketing budget and support investment decisions through retained-revenue and return-on-investment analysis.
Ensure member-facing communications meet all Compliance requirements, including documented approvals, consent, suppression, and contact-frequency controls.
Establish quarterly priorities, maintain weekly scorecards, and present data-supported recommendations to C-level leaders.
Hire, develop, and lead the future retention and renewals marketing team as the function grows.

Requirements

Seven or more years of marketing experience, including at least three years owning retention, lifecycle marketing, CRM, customer marketing, renewals, or churn-reduction outcomes.
A demonstrated record of improving a measurable retention, renewal, save-rate, or churn-reduction result, with the ability to clearly explain the strategy, execution, timeframe, and business impact.
Experience within a recurring-revenue, subscription, membership, financial-services, consumer-fintech, or similarly structured organization.
Proven people-leadership experience, including hiring, coaching, developing, or leading a team or business function.
Strong working knowledge of CRM and marketing-automation platforms.
Experience with cohort analysis, member segmentation, lifecycle measurement, and retention reporting.
The ability to present effectively to C-level stakeholders and support recommendations with data, business judgment, and a clear rationale.
The ability to work onsite at our Orlando, Florida office five days per week.

Preferred

Marketing experience within a regulated environment.
Familiarity with UDAAP, TCPA, CAN-SPAM, consent requirements, and state consumer-protection regulations.
Experience within automotive finance, lending, payments, or consumer financial services.
Experience successfully building a retention or lifecycle-marketing function where one did not previously exist.