Captain - Brand & Community Engagement

Responsibilities

• Brand Management & Marketing
• Develop and execute marketing campaigns that increase awareness, guest visits, and business growth.
• Maintain consistent branding, messaging, and presentation across all platforms.
• Oversee the creation and distribution of marketing materials, including flyers, menus, posters, signage, promotional graphics, and digital advertisements.
• Coordinate marketing initiatives for new menu items, promotions, parties, classes, and special events.
• Identify creative opportunities to strengthen Allstar's reputation and visibility.
• Monitor campaign performance and recommend improvements.
• Website & Digital Presence
• Manage and maintain Allstar's website, ensuring information is accurate, engaging, and up to date.
• Update website content, including promotions, menu information, classes, parties, events, and operational announcements.

Requirements

• Strong communication and organizational abilities
• Creative thinking with the ability to execute ideas
• Attention to detail and brand consistency
• Ability to balance multiple projects and deadlines
• Strong interpersonal skills and confidence engaging with the public
• Willingness to work hands-on in different operational positions
• A proactive, solutions-oriented leadership mindset
• Flexible availability, including occasional evenings and weekends for events
• Experience in marketing, social media, brand management, community outreach, or leadership
• Experience supervising, training, or developing team members

Preferred

• Experience coordinating partnerships or sponsorships
• Prior leadership experience in a hospitality or retail setting
• Basic knowledge of metrics and reporting beyond social media analytics

Benefits

• Company parties
• Employee discounts
• Opportunity for advancement
• Training & development