SalaryGuide.com Terms of Service

Effective Date: June 30, 2025

Welcome to SalaryGuide.com! These Terms of Service ("Terms") govern your use of our salary data platform and negotiation services.

1. Agreement & Acceptance

By accessing SalaryGuide.com, creating an account, or using our services, you agree to these Terms. If you're using our services on behalf of a company, you represent that you have authority to bind that organization.

Important: You must be at least 18 years old to use our services.

2. Geographic Scope & Jurisdiction

US-Focused Platform: SalaryGuide.com is designed primarily for US-based users and US employment markets. While we may collect salary data from global markets, our platform is controlled and operated from the United States.

International Users: Users outside the United States access our services at their own risk and are responsible for compliance with all applicable local laws. By using our services from outside the US, you acknowledge that your data may be processed in the United States under US privacy laws.

3. Our Services

Core Platform

SalaryGuide.com provides salary data, compensation analysis, and market insights to help professionals understand their market value.

Individual Services

• Access to salary databases and compensation analytics
• Personalized salary negotiation coaching with our internal team
• Market positioning reports and career guidance

Employer Services

• Advanced salary data filtering and search capabilities
• Compensation benchmarking tools for HR teams
• Market analysis and competitive intelligence

Note: We focus exclusively on salary and compensation data - we are not a job board.

4. Your Account

Account Types

• Individual Accounts: For professionals seeking salary insights and negotiation support
• Employer Accounts: For organizations accessing compensation data and analytics

Your Responsibilities

• Provide accurate registration information
• Keep your account credentials secure
• Use only one account per person/organization
• Notify us immediately of any security breaches
• Comply with all applicable laws in your jurisdiction

5. Data & Privacy

Your Data Rights

You retain ownership of any salary information you submit to us. We will never share your individual data except in aggregated, anonymized form that cannot be traced back to you.

How We Use Data

• Aggregation: We combine individual submissions to create market insights
• Anonymization: All personal identifiers are removed before analysis
• Minimum Thresholds: Company-specific data is only shown when we have sufficient submissions to protect individual privacy
• Commercial Use: Aggregated, anonymized data becomes part of our platform offerings and may be sold to employers and other businesses

Data You Cannot Submit

Do not upload:

• Social Security numbers or government IDs
• Bank account or credit card information
• Health records or medical information
• Any data subject to special privacy regulations
• False, misleading, or fraudulent information

6. Acceptable Use

You May

• Submit accurate salary information
• Use our data for legitimate compensation research
• Participate respectfully in any community features

You May Not

• Submit false or misleading salary data
• Use automated tools to scrape our platform
• Attempt to reverse-engineer our algorithms or identify individual data contributors
• Share your account with others
• Use our services to compete with us or create competing platforms
• Violate any applicable laws or regulations

7. Negotiation Services

What We Provide

Our internal team offers salary negotiation coaching, strategy development, and market positioning advice.

Service Guarantees

Premium packages may include performance guarantees as specified in your service agreement, subject to terms and conditions.

Important Disclaimers

• Coaching is strategic guidance, not guaranteed outcomes
• Success depends on your situation, market conditions, and employer policies
• We do not create attorney-client, employment, or fiduciary relationships
• You make all final negotiation decisions and bear responsibility for outcomes

8. Employer Data Access

Appropriate Use

Employers may use our data for:

• Internal compensation analysis and benchmarking
• HR planning and budgeting
• Market research and competitive intelligence

Restrictions

• Data is for your internal use only
• Do not attempt to identify individual employees or data contributors
• Comply with all employment and privacy laws
• No redistribution, resale, or sharing of our data without written permission
• Do not use data for discriminatory purposes

9. Payment & Billing

Payment Processing

We use Stripe for secure payment processing. By purchasing services, you also agree to Stripe's terms and privacy policy.

Billing Terms

• Subscriptions: Billed monthly or annually in advance
• Coaching Services: Payment required before sessions
• Enterprise Services: Custom billing terms available

Refunds

• Subscription cancellations take effect at the end of your billing period
• Coaching services include satisfaction guarantees per our service tiers
• Enterprise refunds handled case-by-case
• All refunds subject to our refund policy and applicable terms

10. Intellectual Property

Our Rights

SalaryGuide.com and its affiliates own our platform, algorithms, aggregated datasets, trademarks, trade secrets, and all related intellectual property. This includes our proprietary methods for data analysis, salary benchmarking, and market insights.

Your License

We grant you a limited, non-exclusive, non-transferable license to use our services for their intended purposes. This license ends when your account is terminated.

User Content

You retain rights to your original submissions, but grant us a perpetual, irrevocable, worldwide license to use, modify, and distribute them in anonymized, aggregated form as part of our platform and services.

DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act. For copyright-related concerns, contact our designated agent at support@salaryguide.com.

11. Service Availability

"As Is" Basis

Our services are provided "as-is" and "as-available" without warranties of any kind, express or implied.

No Guarantees

We don't guarantee:

• Continuous platform availability or uptime
• Data accuracy, completeness, or timeliness
• Specific negotiation or career outcomes (except where explicitly guaranteed)
• Compatibility with all devices, browsers, or systems
• That our services will meet your specific requirements

12. Limitation of Liability

Damages Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES IS LIMITED TO DIRECT DAMAGES ONLY.

Excluded Damages

WE ARE NOT LIABLE FOR:

• Lost profits, revenue, or business opportunities
• Data loss, corruption, or breach
• Indirect, incidental, special, consequential, or punitive damages
• Results of salary negotiations or career decisions
• Third-party actions or claims
• Force majeure events beyond our reasonable control

Time Limitation

Any claims must be brought within one (1) year of the date the claim arose.

13. Indemnification

You agree to defend, indemnify, and hold harmless SalaryGuide.com, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of our services
• Information you submit to our platform
• Violations of these Terms
• Violations of others' rights or applicable laws
• Your salary negotiations or career decisions
• Any third-party claims related to your account or submissions

14. Force Majeure

We are not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet outages, or other force majeure events.

15. Account Termination

Your Rights

You can delete your account anytime by contacting support@salaryguide.com. Account deletion requests will be processed within 30 days.

Our Rights

We may suspend or terminate accounts immediately for:

• Terms violations or inappropriate conduct
• Fraudulent activity or false information
• Non-payment of fees
• Legal or regulatory requirements
• Any reason with 30 days' notice to you

Effect of Termination

• Your access ends immediately upon termination
• We may delete your account data after a reasonable transition period
• Payment obligations survive termination
• Key provisions of these Terms survive termination

16. Content Moderation

Our Approach

While we don't pre-screen all content, we reserve the right to:

• Remove inappropriate, false, or misleading information
• Suspend or terminate accounts for policy violations
• Investigate suspicious activity and preserve evidence
• Cooperate with legal authorities and law enforcement
• Implement automated content filtering and detection systems

17. Third-Party Services

External Links

Our platform may link to external websites or services that we don't control or endorse. We are not responsible for their content, privacy practices, or terms.

Integrated Services

We integrate with payment processors, analytics providers, and other service partners. Their respective terms and privacy policies apply to those interactions.

18. Privacy & Communications

Data Collection

Our Privacy Policy details how we collect, use, and protect your information. By using our services, you consent to such collection and use.

Communications

By using our services, you consent to receive:

• Service updates and important notifications
• Billing and account information
• Product announcements and feature updates
• Marketing communications (with opt-out options available)

19. Legal Compliance

Export Controls

Our services comply with U.S. export control laws and regulations. You agree not to use them in violation of any applicable trade restrictions or sanctions.

Your Compliance

You are responsible for complying with all applicable laws in your jurisdiction when using our services, including employment laws, privacy regulations, and data protection requirements.

20. Changes to Terms

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. We'll notify you of material changes via email or prominent platform notices. Continued use after changes indicates acceptance of the updated Terms.

21. General Provisions

Governing Law

These Terms are governed by the laws of the State of California, United States, excluding conflict-of-law principles.

Entire Agreement

These Terms, along with our Privacy Policy and any service-specific agreements, constitute the complete agreement between us regarding our services.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

Assignment

You cannot transfer your rights under these Terms without our written consent. We may assign our rights and obligations with notice to you.

Waiver

Our failure to enforce any provision doesn't constitute a waiver of that provision or any other provision.

22. Dispute Resolution

Informal Resolution

Before pursuing formal legal action, please contact us at support@salaryguide.com to discuss any disputes. We commit to working in good faith to resolve issues.

Binding Arbitration

Most disputes will be resolved through binding individual arbitration rather than court proceedings, except for:

• Small claims court matters under applicable limits
• Intellectual property disputes requiring injunctive relief
• Claims seeking emergency equitable relief

Arbitration Process

• Administered by the American Arbitration Association (AAA)
• Individual basis only - no class actions or representative proceedings
• Location convenient to your residence or via video conference
• Fee allocation per AAA Consumer Arbitration Rules
• Arbitrator selection per AAA procedures

Opt-Out Right

You may opt out of arbitration by sending written notice to support@salaryguide.com within thirty (30) days of first accepting these Terms.

Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY AND WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, REPRESENTATIVE PROCEEDINGS, OR MULTI-PARTY ARBITRATIONS.