Senior Content and Community Manager

Responsibilities

• Build an editorial strategy that connects audience interests with EF High School Exchange Year’s brand and growth priorities.
• Develop distinctive stories, recurring formats, and campaigns for prospective exchange students, parents, and the wider exchange community.
• Personally write, create, edit, and publish content while coordinating contributions from designers, colleagues, ambassadors, and creators.
• Translate ideas into clear briefs and realistic production plans.
• Partner on website and editorial content that supports organic discovery and helps audiences explore the exchange experience.
• Own social strategy, channel priorities, editorial planning, and content performance.
• Develop a recognizable voice and creative approach that makes EF High School Exchange Year relevant to its audiences.
• Make informed decisions about formats, trends, platforms, and distribution opportunities.
• Build a repeatable process for testing ideas and using audience response to improve the work.
• Connect social activity to meaningful audience engagement, discovery, and demand.

Requirements

• Experience owning content, social, or community programs from strategy through execution, with examples of work you personally helped create.
• Strong editorial judgment: you can recognize a compelling story, develop an interesting angle, and adapt it to an audience and channel.
• Excellent writing and editing skills, alongside practical experience producing social content or short-form video.
• Evidence that you can build something from an initial idea, establish a working process, and improve it over time.
• Experience activating communities, ambassadors, or creators as contributors and collaborators.
• An understanding of organic distribution and how content supports broader marketing goals.
• Comfort using performance data to make creative and commercial decisions.
• The ability to prioritize independently, manage several initiatives, and follow through reliably.
• A collaborative approach and confidence giving constructive creative feedback.
• Sound judgment when working with young people and personal stories, including attention to consent, privacy, and appropriate participation.

Benefits

• Commitment to professional growth: robust monthly calendar of trainings and workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, accident and hospital insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program