Development & Community Engagement Coordinator

Responsibilities

• Donor Database Management & Donor Communications - Enter and maintain accurate donor, volunteer, and constituent records. - Process gifts, pledges, in-kind donations, and gift card donations. - Generate acknowledgments and personalized thank-you letters for financial and in-kind contributions. - Process telephone and mailed credit card donations. - Update donor contact information and constituent records. - Track fundraising revenue and prepare reports for department leadership. - Follow up on donor inquiries and payment issues. Social Media & Communications - Assist in implementing the agency's social media strategy. - Create and schedule engaging content for social media channels. - Support website updates and digital communications. - Capture photography and video content at agency programs and events. - Assist in the development of newsletters, appeals, annual reports, and marketing materials. - Monitor social media engagement and respond appropriately. - Maintain consistent agency branding and messaging across communications. - Assist with email marketing campaigns and database updates in Constant Contact. - Track and report social media performance metrics. Volunteer Recruitment & Engagement - Recruit, onboard, and support individual and group volunteers. - Build relationships with corporate, civic, faith-based, educational, and community organizations to identify volunteer opportunities. - Coordinate volunteer schedules and assignments with program staff. - Maintain volunteer records and communication databases. - Ensure volunteers receive appropriate orientation and support. - Assist in volunteer recognition and appreciation efforts. - Track volunteer participation and outcomes for reporting purposes. Community Outreach & External Relations - Develop and maintain relationships with community organizations, businesses, schools, foundations, and civic groups. - Coordinate outreach efforts to increase awareness of agency programs and services. - Recruit community partners and volunteer groups to support agency initiatives. - Organize and support agency outreach events designed to engage the community and increase visibility. - Staff information tables and agency exhibits at community events, conferences, fairs, and other public activities as needed. Events, Drives & Fundraising Support - Assist the team with planning and executing agency fundraising and community events. - Support community drives and donation campaigns. Secondary Responsibilities - Proofread newsletters, appeals, annual reports, program books, and other communications. - Assist with marketing, design, and communications projects. - Assist with special projects and other duties as assigned.

Requirements

• Education - Bachelor's Degree required.
• Experience - Minimum of two years of demonstrated experience in a professional office, nonprofit, development, communications, or community relations environment.
• Experience with donor database management required.
• Experience with Virtuous, DonorPerfect, Raiser's Edge, or similar fundraising platforms.
• Advanced proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, TEAMS).
• Experience with social media platforms including Facebook, Instagram, LinkedIn, YouTube, and related management tools.
• Ability to prioritize multiple projects and deadlines simultaneously.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work independently and collaboratively.
• Ability to represent the agency professionally in community settings.

Preferred

• Experience managing social media platforms and content creation preferred.
• Experience with donor database management preferred.
• Preferred majors include Marketing, Communications, Public Relations, Social Media Marketing, Nonprofit Management, or related fields.
• Photography and videography skills are a plus.
• Constant Contact, Canva, Adobe Creative Suite, WordPress, and/or similar marketing tools preferred.

Benefits

• CHSofNJ Benefits : Medical/HSA, Dental, Vision, FSA, Life/LTD, 403(b), PTO