Audience Engagement and Community Activation Manager, Criminally Obsessed

Santa Monica, CA (On-site)

$82K/yr – $109K/yrMid Level5+ years expFull time

Posted 2 hrs ago

Job Summary

Own full lifecycle of audience engagement across multiple platforms, moderate conversations, identify collaborations, and drive promotions and events to grow viewership.

Manage day-to-day audience engagement and moderation across platforms
Develop and publish daily audience questions to foster community
Coordinate strategic awards submissions and promotional campaigns

Job Description

Responsibilities

Manage day-to-day audience engagement and moderation of comment sections, live chats and direct messages across Facebook, Instagram, TikTok, YouTube, X, Snapchat and Threads, using sound editorial judgment when navigating sensitive conversations.
Represent Criminally Obsessed within relevant online communities, including Reddit and Facebook groups.
Stay on top of trending true crime stories to effectively engage with our audience.
Develop and publish daily audience questions and prompts to help foster a sense of community.
Manage scheduling and publishing of content being released after standard East Coast office hours
Share actionable insights from our audience engagements with the Criminally Obsessed leadership team to help inform content and publishing strategy.
Identify creator collaborations, conduct press outreach, and build relationships that expand Criminally Obsessed’s reach.
Identify and coordinate strategic awards submissions for our documentaries, podcasts and overall brand.
Track earned media for the brand to measure effectiveness of promotion efforts.
Develop and execute promotional campaigns for tentpole content, including original documentaries and exclusive interviews, to increase viewership and engagement.

Requirements

5+ years of experience in social media community management, preferably with an editorial brand or media organization operating on a high-volume daily publishing schedule.
Excellent writing and communication skills, with a clear understanding of brand voice.
Strong knowledge of and connections within the true crime media landscape.
Proficiency with social media management tools such as Hootsuite or Sprout Social, as well as media monitoring platforms such as Meltwater/
Willingness and ability to travel occasionally for events throughout the year.
Experience with media outreach and creator partnerships is a plus.
Experience in event planning, marketing, public relations and/or creator partnerships is a plus.

Benefits

participation in a retirement plan
life and disability insurance
health, dental and vision plans
flexible spending accounts
sick leave
vacation time
personal time
parental leave
employee stock purchase plan

Salaries

Posted range

$82K/yr – $109K/yr

Taken straight from the job posting.

Community Management median pay in the United States

$75K/yr

Most pay falls between $60K and $93K. Based on 967 salaries.

See all Community Management salaries See more Community Management jobs

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