Program Management Manager - Ads Campaign Operations - Gamma (Hybrid)

Responsibilities

• Lead and manage a team of Digital Marketing Senior Specialists
• Work closely with cross-functional teams to ensure seamless campaign execution
• Stay up-to-date on industry trends and best practices in digital marketing
• Manage individual and team performance against agreed service levels and deliverables; identify initiatives to meet or exceed objectives and key results
• Compile and report weekly, monthly and quarterly metrics identifying insights and challenges with proposed solutions that drive effective workflow process improvements
• Facilitate presentation of key performance metrics with leadership and/or business stakeholders to drive improved operational efficiency
• Hold 1:1 meetings with individual team members to discuss performance, disseminate information and action on work / non-work related issues
• Share verbal and written feedback and administer performance reviews; act as an employee coach, mentor and advocate to support ongoing employee professional development
• Design and implement incentive structures, to improve performance and ensure positive team and individual employee engagement
• Interview, and onboard new team members across all business workflows

Requirements

• Bachelor degree, or equivalent practical experience; proficient marketing acumen/domain expertise
• Excellent verbal and written communication skills, demonstrated proficiency using Microsoft Office and/or gSuite
• 10+ years experience in project management roles, coordinating projects across multiple organizations/cross functional teams, 5+ years of experience in digital marketing
• 2+ years experience managing teams with direct people management experience assessing performance, coaching and mentoring employees
• Problem-solving skills with the ability to adapt and adjust to changing business goals and processes
• Experience in various email technology tools and digital marketing automation program management such as email, paid media, event experience

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
• Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy .