Digital Communications Operations Specialist

Responsibilities

• Supports the day-to-day work of UMA's External Relations department, with responsibilities that span content development, digital communications, and department operations.
• Helps create, prepare, and publish content across UMA's website, social media channels, email communications, and other digital platforms.
• Adapting and writing short-form content, making routine website updates, scheduling and publishing social media posts, preparing email communications, and supporting the tools and processes that keep the department's work moving forward.
• Helps coordinate communications requests, organize information and materials, and review content for accuracy, accessibility, and consistency with UMA's brand and messaging.
• Works collaboratively with colleagues to support projects and carry out established communications priorities.
• Building strong relationships across the university; works with faculty, staff, and campus partners to gather information, coordinate updates, and help communicate UMA's programs, people, and accomplishments.
• Provides opportunity for developing communications professional to contribute ideas, build skills, and gain experience in both the creative and operational sides of university communications.

Requirements

• Associate’s or Bachelor’s degree in Communications, Marketing, or related field
• 1-3 years of experience in digital content management, web support, or related field

Preferred

• Experience building and sending email campaigns in Emma, Mailchimp, or a similar platform
• Experience updating and building pages in WordPress or another content management system
• Experience applying accessibility standards (WCAG) to digital content, such as writing alt text, structuring headings, and remediating documents
• Experience planning, scheduling, and publishing content across multiple social media channels for an organization
• Experience writing and adapting short-form content for web, email, and social media
• Experience managing a content request queue with multiple stakeholders and deadlines
• Experience in higher education or similarly complex organizations

Benefits

• UMA offers a wide range of benefits including tuition benefits for employee and dependents, comprehensive insurance coverage including medical, dental, and vision, life insurance, short term and long term disability as well as retirement plan options.
• The University of Maine System is a recipient of the Wellness Councils of America’s Well Workplace Award and offers wellness programs.