Marketing and Communications Manager

Responsibilities

• Marketing & Communications · Coordinate and execute ARRM's marketing and communications efforts across programs, events, membership and organizational initiatives. · Maintain an organization-wide communications and marketing calendar to coordinate priorities, deadlines and campaigns. · Write, edit and produce member communications, email campaigns, newsletters, promotional materials and other content. · Work with ARRM staff to turn program information and ideas into clear, engaging and member-focused communications. · Maintain consistency in ARRM's brand, voice and visual identity across communications. · Track marketing and communications performance, including email, website and social media engagement, and use results to help improve future efforts.
• Digital, Social Media & Content · Manage and update ARRM.org, ensuring content is accurate, current and easy to navigate. · Manage ARRM's social media channels, including developing content, creating graphics, scheduling posts and engaging with ARRM's online community. · Create digital and print graphics and marketing materials using Canva, Adobe Creative Suite or similar design tools. · Develop and maintain a library of photos, graphics, templates and other digital assets. · Support photography, video and other content creation at ARRM events and activities. · Identify creative ways to tell ARRM's story and highlight our members, programs and impact.
• Events & Education · Develop and execute marketing campaigns for ARRM conferences, workshops, webinars and other educational programs. · Create event materials including promotional graphics, signage, presentations, programs, sponsor materials and attendee communications. · Support event websites, registration communications and mobile event platforms. · Provide onsite communications and marketing support at ARRM conferences and other programs as needed. · Manage sponsor recognition and marketing fulfillment through digital, print and event communications. · Partner with the Member Engagement & Event Manager to ensure event communications and materials support the overall attendee experience.
• Membership, Engagement & Recognition · Partner with the Member Engagement & Event Manager to develop communications that support member recruitment, onboarding, engagement and retention. · Promote member benefits, resources and opportunities through ARRM's communications channels. · Identify and share member stories, successes and examples that demonstrate the value and impact of ARRM membership. · Support communications and marketing for associate members, sponsors and other ARRM partners. · Serve as staff liaison to ARRM's Awards Committee and coordinate the annual member awards program, including timelines, nominations, committee support and recipient communications. · Develop communications and recognition materials that highlight award recipients and share their stories across ARRM's channels.

Requirements

• Strong writing, editing and proofreading skills with the ability to communicate clearly and conversationally to different audiences.
• Demonstrated graphic design and visual communication skills using Canva, Adobe Creative Suite or similar tools.
• Experience managing websites and digital content.
• Experience creating and managing organizational social media content.
• Experience with email marketing platforms and digital campaigns.
• Strong project management and organizational skills with the ability to manage multiple projects and deadlines.
• Ability to work independently, take ownership of responsibilities and follow projects through from idea to completion.
• Strong attention to detail and commitment to producing high-quality work.
• Comfortable collaborating with a small team where priorities can shift and everyone pitches in.
• Ability to attend and provide onsite support for ARRM events as needed.

Preferred

• Preferred Experience: • Experience working for a membership association, nonprofit organization or similar environment. • Experience marketing conferences, educational programs or events. • Experience with association management systems or CRM platforms, such as iMIS. • Experience with Higher Logic or similar email and member engagement platforms. • Photography and/or basic video editing experience. • Familiarity with analytics and using performance data to improve marketing efforts. • Experience in disability services, health and human services or another member-driven industry is helpful, but not required.

Benefits

• Benefits: * 403(b) * Dental insurance * Health insurance * Paid time off * Vision insurance