Global Head of Marketing Operations, Data and Technology, Senior Vice President

Responsibilities

• Operating Model Architecture & Enterprise Roadmap
• - Serve as the architect and overseer of Marketing's end-to-end operating model, connecting strategy, technology, data, process, and people into one coherent, efficient system.
• - Define the enterprise roadmap for marketing maturity, working closely with marketing partners to ensure technology and operations investments are sequenced against real business priority.
• - Bring clear-minded, disciplined program management to marketing transformation, translating ambitious mission statements into concrete plans, milestones, and accountable owners.
• - Continuously identify where the organization can do more with less, through smarter process design, better tooling, and more effective use of AI, rather than simply adding cost.
• Marketing Technology & AI
• - Define and lead the firm's global marketing technology strategy and roadmap.
• - Oversee the marketing technology ecosystem, ensuring platforms, tools, and workflows are integrated, scalable, and aligned to business priorities.
• - Lead the strategy, governance, and adoption of AI across Marketing, identifying opportunities to improve productivity, execution, personalization, and business impact.
• - Drive marketing transformation through automation, emerging technologies, and scalable operating models that modernize how Marketing works.

Requirements

• 20+ years of experience in marketing operations, marketing technology, digital transformation, analytics, business management, or related disciplines, with deep, hands-on technical expertise, not solely oversight experience.
• Significant experience leading enterprise-scale marketing operations, technology, and measurement functions within a global, ideally regulated, organization.
• Deep expertise in marketing technology, automation, analytics, data governance, attribution, reporting, and operational excellence.
• A demonstrated ability to operate as both a visionary and a disciplined operator: comfortable setting a multi-year direction and equally comfortable running the quarterly mechanics that get the organization there.
• Experience leading complex transformation initiatives involving technology, process redesign, and organizational change, with a track record of finding efficiency and doing more with constrained resources.
• Demonstrated success implementing AI-enabled capabilities and scalable operating models.
• Strong understanding of the operational and regulatory controls required to run an agile, efficient marketing ecosystem within a large financial institution.
• Strong financial, operational, and analytical acumen with experience managing budgets, vendors, and business operations.
• Proven ability to lead global teams and influence senior stakeholders.

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.