Marketing Operations & MLR Specialist - Remote Work

Responsibilities

• Serve as the primary operational owner and point of contact for Veeva Vault PromoMats.
• Manage promotional materials throughout the submission, review, revision, resubmission, approval, release, and expiration processes.
• Coordinate MLR reviews with Medical Affairs, Legal, Regulatory, Compliance, Marketing, Sales, Clinical Services, and other stakeholders.
• Manage review calendars, timelines, reviewer assignments, meetings, agendas, decisions, and action items.
• Monitor material status and proactively communicate progress, outstanding tasks, risks, and next steps.
• Maintain accurate version control, metadata, approval documentation, and final approved records.
• Coordinate the release and expiration of approved marketing materials.
• Work with Veeva Managed Services and internal stakeholders to resolve system issues, coordinate updates, implement enhancements, and improve workflows.
• Troubleshoot day-to-day PromoMats issues and maintain related processes, documentation, and best practices.
• Serve as an internal resource for users of PromoMats.

Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 3–5 years of experience in marketing operations, project management, marketing, communications, or a related field.
• Strong project management skills, including the ability to develop project plans, manage timelines, track deliverables, and maintain progress.
• Excellent written and verbal communication skills, with the ability to work effectively with diverse stakeholders.
• Exceptional organizational skills and attention to detail.
• A proactive and dependable approach, with strong follow-through and the ability to anticipate needs.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong interpersonal and collaboration skills.
• Proficiency with business and project management tools such as Asana, Microsoft Office, Salesforce, and related platforms.

Preferred

• Experience coordinating or managing Medical, Legal, and Regulatory (MLR) review and approval processes.
• Hands-on experience with Veeva Vault PromoMats.
• Experience in healthcare, diagnostics, or life sciences.

Benefits

• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Life and AD&D insurance.
• 401(k) plan with employer matching.
• Professional development and career advancement opportunities.