Associate Director, Business Development & Marketing Operations (Remote)

Responsibilities

• Responsibilities include but are not limited to:
• Strategic Leadership & Operations:
• - In support of broader organizational strategies and in partnership with the Senior Director, the Associate Director will develop the vision, goals, and roadmap for the Revenue Operations function.
• - Work collaboratively with the Senior Director and leadership team to develop sales and marketing operations strategies, processes, and best practices to optimize business performance, improve organizational effectiveness, and drive scalability.
• - Execute the strategies, processes and best practices in collaboration with the sales and marketing team.
• - Support the Senior Director, Business Development & Marketing with planning, goal development, resource prioritization, organizational communications, and operational effectiveness.
• - Co-Lead change management initiatives with the sales and marketing leaders and drive adoption of new processes, systems, and ways of working.
• - Develop systems and governance models that provide transparency into priorities, timelines, resource allocation, turnaround times, and service-level agreements.
• - Identify opportunities to improve the sales and marketing efficiency through automation, standardization, and process optimization.
• Team Leadership:

Requirements

• Bachelor’s degree in business administration, Marketing, Operations Management, or a related field; Master’s degree preferred.
• 8+ years of progressively responsible experience in sales operations, marketing operations, revenue operations, commercial operations, or a closely related field, including experience leading complex cross-functional initiatives.
• 3+ years of experience leading and developing high-performing teams.
• Demonstrated experience managing cross-functional operational initiatives and strategic projects.
• Strong knowledge of sales operations, marketing operations, business process optimization, and organizational effectiveness.
• Proven experience managing Salesforce CRM, reporting environments, and related business technologies.
• Experience with marketing automation platforms and system integrations.
• Strong project and portfolio management skills with the ability to manage multiple priorities simultaneously.
• Excellent analytical and problem-solving skills with the ability to translate data into actionable business insights.
• Exceptional leadership, communication, presentation, and stakeholder management skills.

Preferred

• Master’s degree preferred.

Benefits

• What We Offer: Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options. - Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being. - Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions. - Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career. - Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change. - Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization.