Associate Director, Marketing Operations - PRC/MLR

Responsibilities

• Manage the day-to-day leadership of the TA-specific committee, ensuring high-quality and compliant materials reach the market efficiently.
• Collaborate effectively with business partners to ensure successful PRC execution and maintain beneficial relationships.
• Capture, report, and analyze business metrics and TA-specific performance, recommending improvements to enhance processes.
• Partner with stakeholders to manage the annual plan through quarterly forecasting, addressing potential volume surges proactively.
• Conduct ongoing collaboration with Marketing teams to plan and approve content timelines, tracking adherence for key events.
• Facilitate PRC and escalation meetings to ensure a collaborative approach to promotional review.
• Develop expertise on emerging content review concepts and promotional tactics, including system refresh and relaunch.
• Manage contracted PRC Coordinator to ensure efficient meeting facilitation and documentation.
• Develop and deliver training programs for TA stakeholders and review teams, including agency partners.

Requirements

• Minimum of 5 years pharmaceutical/biotech experience with 3+ years in promotional material review or relevant agency work
• Strong understanding of high-quality promotional pharmaceutical content
• Launch experience required
• Strategic understanding of market trends and content approval process evolution
• Strong interpersonal skills in conflict management and negotiation; strong oral and written communication skills
• Ability to prioritize across multiple tasks with urgency
• Demonstrated ability to influence without authority
• Experience in developing and reporting business metrics and KPIs required
• Experience with Veeva Vault PromoMats platform including metrics reporting
• Bachelor’s Degree (BA/BS) from a four-year college or university

Preferred

• Prior team leadership experience preferred; cross-functional team leadership preferred.

Benefits

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year