Responsibilities

• Creative Leadership & Project Oversight - Participate in the development, review, and approval of Creative Briefs, ensuring alignment with Private Bank and Wealth Management business objectives and client experience strategies.
• Creative Leadership & Project Oversight - Lead the creative development of campaigns, client communications, thought leadership materials, events, presentations, executive communications, and premium client experiences.
• Creative Leadership & Project Oversight - Ensure all creative work reflects a sophisticated, elevated aesthetic appropriate for affluent and high-net-worth audiences.
• Creative Leadership & Project Oversight - Champion exceptional design quality, attention to detail, and consistency across all client-facing materials.
• Creative Leadership & Project Oversight - Guide teams in translating complex financial concepts into engaging, visually compelling communications.
• Team & Resource Management - Lead a squad of creatives -designers and copywriters- focused on Private Bank and Wealth Management initiatives.
• Team & Resource Management - Balance resources across strategic campaigns, executive priorities, premium events, and ongoing business needs.
• Team & Resource Management - Mentor designers and creative professionals in delivering highly polished, premium-quality work.
• Team & Resource Management - Provide constructive creative feedback and help drive accountability and deliverables in a timely manner.
• Team & Resource Management - Foster a culture of craftsmanship, creative excellence, and continuous improvement.

Requirements

• 7+ years of experience in creative leadership, branding, agency, luxury marketing, financial services marketing, wealth management marketing, or related fields.
• Strong portfolio demonstrating premium design, brand stewardship, and strategic creative leadership.
• Experience developing communications for affluent, executive, luxury, or high-net-worth audiences.
• Exceptional design sensibility, typography, visual storytelling, and attention to detail.
• Ability to communicate complex business and financial concepts through compelling creative solutions.
• 5+ years of experience leading creative teams, managing senior stakeholders, and balancing multiple high-priority initiatives.
• Collaborative and strategic leader with a keen attention to detail.

Benefits

• We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .