Company overview

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.
Founded in 2001
San Ramon, California, USA
3K employees (124 in marketing)
73% recommend to a friend
67% positive business outlook

Salaries

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People

Hiring activity

Open marketing jobs over time

8 open now

Headcount trend

Company growth over the last 12 months

Headcount -1.4% year over year

Funding

Total funding

$861.6M

Last raise

$747.5M

Post IPO Debt, 2 years ago

Funding history

Feb 2024

Post IPO Debt Five9 · $747.5M

Mar 2014

Debt Financing Five9 · $30M

May 2013

Series D Five9 · $22M

May 2013

Debt Financing Five9 · $12.5M

Apr 2012

Venture Round Five9 · $12M

Jan 2011

Series C Five9 · $8.6M

Audience

Monthly website visitors
3M
Month over month+22.3%
Quarter over quarter+23.9%
Top sourceDirect (65.5%)
Ad budget per month$1.9M
Average search rank43.4
Traffic source mix
Direct
65.5%
Search
23.1%
Referral
9%
Social
1.7%
Paid referral
0.6%

LinkedIn followers

Follower count and growth

Total followers

117.8K

12-mo growth

Monthly growth

+3.2%

News

Links