Five9 | Company Profile, Culture & Jobs

Company overview

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.

Founded in 2001

San Ramon, California, USA

3K employees (124 in marketing)

www.Five9.com

73% recommend to a friend

67% positive business outlook

People

Marketing leadership

Lily Luo

Senior Director, Marketing Operations

At the company for 4 months

Sara Steele Wollesen

Sr. Partner Marketing Manager

At the company for 4 months

Hiring activity

Open marketing jobs over time

10 open now

Headcount trend

Company growth over the last 12 months

Funding

Total funding

$861.6M

Last raise

$747.5M

Post IPO Debt, 2 years ago

Funding history

Feb 2024

Post IPO Debt Five9 · $747.5M

Mar 2014

Debt Financing Five9 · $30M

May 2013

Series D Five9 · $22M

May 2013

Debt Financing Five9 · $12.5M

Apr 2012

Venture Round Five9 · $12M

Audience

Monthly website visitors

3M

Month over month+22.3%

Quarter over quarter+23.9%

Top sourceDirect (65.5%)

Ad budget per month$1.9M

Average search rank43.4

Traffic source mix

Direct

65.5%

Search

23.1%

News

Five9’s AI Innovations Could Be a Game Changer for FIVN

Nov 25, 2025 • Yahoo Finance

Five9 Announces Upcoming Conference Participation

Nov 24, 2025 • Business Wire

Five9 AI products create cycle of CX, EX improvement

Nov 20, 2025 • No Jitter

Links

www.Five9.com

Crunchbase

X (Twitter)

Glassdoor

Five9 insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

2001

Headquarters

San Ramon, California

Employees

1001-5000

Flat last 12mo

Marketing team

124

4% of company

72 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Late-stage · Flat headcount last 12 months · More mature

Trend

2023-03-27 -> 2025-12-08

Headcount (12 months)

-1.4%

Last funding round

25 months ago

Negative news (120 days)

0

Risk score2/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

3M

Month over month+22.3%

Quarter over quarter+23.9%

Top sourceDirect (65.5%)

Traffic source mix

Direct

65.5%

Search

23.1%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

81 competitor sites

Search traffic: 38.2K organic clicks / 71.4K paid clicks

Organic competitors

0

Paid competitors

5

Keyword change

+1,130

Ad budget per month

$1.9M

Average search rank

43.4

Paid competitors5

G2 quick view

Shows G2 rating and review trend.

Main result

8 / 5

440 reviews saved

Reviews month over month

—

Reviews quarter over quarter

+16.3%

Reviews year over year

—

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Total followers

117.8K

12-mo growth

—

Monthly growth

+3.2%

Job openings

Shows open jobs, growth, and role changes.

Main result

1 open jobs

Open jobs trend: —

Trend

Gartner

Shows Gartner reviews and listed products.

Main result

1 Gartner products

Five9 is a provider of cloud contact center solutions, delivering cloud-based innovation to over 2,000 customers globally and managing numerous customer engagements each year. The solutions offered by Five9 focus on digital engagement, analytics, workflow automation, workforce optimization, and artificial intelligence, all in the interest of enhancing customer experience. Highlighting reliability, security, compliance, and scalability, the Five9 platform is designed to amplify the efficiency of both agents and supervisors, bridge the gap between the contact center and the rest of the business, and facilitate measurable business outcomes, including greater revenue and improved customer trust.

Listed products

1

Reviews

0

Employee range

1,001 - 5,000

Marketing team size

Shows saved marketing team size.

124

4% of the company • 72 saved marketing people

Average years of experience

Shows typical years of experience across saved people.

14 years

Based on 23,989 people.

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 124.

Glassdoor ratings

Shows saved Glassdoor ratings.

Glassdoor ratings

Overall rating

4.1 / 5

Work-life balance

4.2 / 5

Culture

4.2 / 5

Diversity & inclusion

4.2 / 5

Recommend to a friend

73%

Positive business outlook

67%

Funding

Shows saved funding data.

Total funding

$861.6M

Last raise

Post IPO Debt

2 years ago

Funding details

Amount raised

$861.6M

Last round

Post IPO Debt

Last fundraise

2 years ago

News

Shows saved company news.

Five9’s AI Innovations Could Be a Game Changer for FIVN

Nov 25, 2025 • Yahoo Finance

Five9 Announces Upcoming Conference Participation

Nov 24, 2025 • Business Wire

Five9 AI products create cycle of CX, EX improvement

Nov 20, 2025 • No Jitter

Loading insights...

Headcount -1.4% year over year

Jan 2011

Series C Five9 · $8.6M

Referral

9%

Social

1.7%

Paid referral

0.6%

LinkedIn followers

Follower count and growth

Total followers

117.8K

12-mo growth

—

Monthly growth

+3.2%

Salaries

Help build salary transparency at Five9

Share your compensation anonymously to see full data.

Contribute

Open positions10 open marketing positions

VP, Demand Generation

Five9

Irving, TX (Hybrid)

$310K/yr - $340K/yrIn-houseFull-timeSenior level

5 days ago

VP, Demand Generation

Five9

San Ramon, CA (Hybrid)

$310K/yr - $340K/yrIn-houseFull-timeSenior level8+ years exp.

5 days ago

Director, Internal Communications

Five9

USA (Remote)

$119K/yr - $371K/yrIn-houseFull-time

4 weeks ago

Senior Product Marketing Manager - Agent Empowerment

Five9

San Ramon, CA (Hybrid)

$124K/yr - $230K/yrIn-houseFull-timeSenior level5+ years exp.

2 months ago

Director, Corporate Communications

Five9

San Ramon, CA (Hybrid)

$119K/yr - $371K/yrIn-houseFull-timeDirector/executive

2 months ago

Senior Product Marketing Manager - Campaign Management & Outbound

Five9

USA (Remote)

$124K/yr - $191K/yrIn-houseFull-timeSenior level5+ years exp.

3 months ago

View all 10 jobs

Five9 insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

2001

Headquarters

San Ramon, California

Employees

1001-5000

Flat last 12mo

Marketing team

124

4% of company

72 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Late-stage · Flat headcount last 12 months · More mature

Trend

2023-03-27 -> 2025-12-08

Headcount (12 months)

-1.4%

Last funding round

25 months ago

Negative news (120 days)

0

Risk score2/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

3M

Month over month+22.3%

Quarter over quarter+23.9%

Top sourceDirect (65.5%)

Traffic source mix

Direct

65.5%

Search

23.1%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

81 competitor sites

Search traffic: 38.2K organic clicks / 71.4K paid clicks

Organic competitors

0

Paid competitors

5

Keyword change

+1,130

Ad budget per month

$1.9M

Average search rank

43.4

Paid competitors5

G2 quick view

Shows G2 rating and review trend.

Main result

8 / 5

440 reviews saved

Reviews month over month

—

Reviews quarter over quarter

+16.3%

Reviews year over year

—

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Total followers

117.8K

12-mo growth

—

Monthly growth

+3.2%

Job openings

Shows open jobs, growth, and role changes.

Main result

1 open jobs

Open jobs trend: —

Trend

Gartner

Shows Gartner reviews and listed products.

Main result

1 Gartner products

Five9 is a provider of cloud contact center solutions, delivering cloud-based innovation to over 2,000 customers globally and managing numerous customer engagements each year. The solutions offered by Five9 focus on digital engagement, analytics, workflow automation, workforce optimization, and artificial intelligence, all in the interest of enhancing customer experience. Highlighting reliability, security, compliance, and scalability, the Five9 platform is designed to amplify the efficiency of both agents and supervisors, bridge the gap between the contact center and the rest of the business, and facilitate measurable business outcomes, including greater revenue and improved customer trust.

Listed products

1

Reviews

0

Employee range

1,001 - 5,000

Marketing team size

Shows saved marketing team size.

124

4% of the company • 72 saved marketing people

Average years of experience

Shows typical years of experience across saved people.

14 years

Based on 23,989 people.

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 124.

Glassdoor ratings

Shows saved Glassdoor ratings.

Glassdoor ratings

Overall rating

4.1 / 5

Work-life balance

4.2 / 5

Culture

4.2 / 5

Diversity & inclusion

4.2 / 5

Recommend to a friend

73%

Positive business outlook

67%

Funding

Shows saved funding data.

Total funding

$861.6M

Last raise

Post IPO Debt

2 years ago

Funding details

Amount raised

$861.6M

Last round

Post IPO Debt

Last fundraise

2 years ago

News

Shows saved company news.

Five9’s AI Innovations Could Be a Game Changer for FIVN

Nov 25, 2025 • Yahoo Finance

Five9 Announces Upcoming Conference Participation

Nov 24, 2025 • Business Wire

Five9 AI products create cycle of CX, EX improvement

Nov 20, 2025 • No Jitter

9%

Social

1.7%

Paid referral

0.6%

2021-10-01 -> 2026-02-01

Open jobs growth

—

Biggest role change

—

Latest open role

Automation Engineer - Professional Services