Responsibilities

• Own the marketing strategy for Partner Fusion — a single, coherent framework that spans the Channel, Technology Partners, and Strategic Partners, with a clear marketing playbook for each partner type.
• Help refine and evolve the program itself — partner segmentation and tiering, the co-investment model, and the joint planning rhythm with the Partner organization.
• Help shape the next generation of the channel partner compensation and incentive model — partnering with the SVP, Global Partners & Alliances and Finance to ensure the economics reward the partner behaviors that drive profitable, sustainable growth.
• Define the to-partner, through-partner, and with-partner motions and decide which partners and segments warrant which level of investment.
• Build the annual and quarterly partner marketing plan in lockstep with the Partner organization’s priorities, the broader Revenue Marketing calendar, and the company’s pipeline targets.
• Drive demand creation through SIs and resellers — co-branded campaigns, partner-led events, and territory-level programs that generate sourced and influenced pipeline.
• Build the marketing enablement partners need to sell Five9 — messaging, sales tools, campaign-in-a-box assets, and self-serve resources that scale across a broad channel.
• Partner on recruitment and activation marketing that brings the right new resellers and integrators into the program and gets them productive faster.
• Tailor the motion by partner tier — high-touch joint planning for the largest SIs, scalable programs for the long tail.
• Bring joint solutions to market with ISVs — integration launches, joint value propositions, and co-marketing campaigns that show customers what is better together.

Requirements

• 12+ years of marketing experience in B2B SaaS or enterprise technology, with significant time leading partner, channel, or alliance marketing.
• Demonstrated experience across more than one partner type — channel (SIs and resellers), technology partners (ISVs), and strategic alliances or hyperscalers. Breadth across all three is highly recommended.
• Proven track record building and running co-marketing programs that produced measurable sourced and influenced pipeline, not just activity.
• Hands-on experience with to-partner, through-partner, and with-partner motions, including partner enablement and demand creation through a channel.
• Experience governing MDF and co-investment, and the discipline to tie partner spend to outcomes.
• Working familiarity with demand generation and ABM, and a track record of integrating partner programs into a broader, multi-region demand motion rather than running them in isolation.
• Comfort with the modern marketing stack — CRM (Salesforce), marketing automation (Marketo or similar), and the reporting needed to measure partner-sourced and partner-influenced pipeline.
• Hands-on proficiency with modern AI tools and a clear point of view on their application to partner and demand marketing — including practical experience using AI to accelerate content production, campaign development, and program scale across a large partner base.
• Experience working directly with senior partner, alliance, and field leaders, and the credibility to represent Five9 in joint planning with a strategic partner’s marketing organization.
• Bachelor’s degree required; advanced degree preferred.

Benefits

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
• All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.