Drive localized social content creation and strategy across platforms to support member goals and brand storytelling.

Responsibilities

• Create, edit, and optimize localized social media content across Facebook, Instagram, LinkedIn, and Google
• Develop eye-catching graphics and video content while ensuring brand consistency and high-quality storytelling
• Partner closely with internal account teams to manage store-level social media initiatives
• Analyze performance using data and insights to continuously improve social strategies
• Manage and support our social media management platform (Sprout) and Facebook Business Manager access
• Support promotional campaigns and broader marketing initiatives across Retail Groups
• Stay ahead of industry trends, platform updates, and best practices
• Bring care, urgency, and enthusiasm to all work for authentic member service

Requirements

• A bachelor’s degree in Communications, Marketing, Journalism, or related field
• 3–4 years of hands-on experience in social media marketing and content creation
• Strong knowledge of current and emerging social media platforms and trends
• Experience creating short-form video content (Reels, Stories, TikTok-style)
• Comfort appearing in or directing social media content when needed
• Experience using social boosts and AI tools such as Jasper, ChatGPT, Gemini, Copilot, and Microsoft Teams
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• A passion for helping others succeed and the ability to turn complex ideas into clear, engaging social content
• A link to a creative portfolio or samples of social media work is required as part of the application

Preferred

• Familiarity with tools like Canva, Adobe Photoshop, Premiere Pro, Final Cut Pro, or After Effects (preferred)

Benefits

• Proudly recognized as one of New Hampshire’s Best Companies to Work For multiple times since 2002, including Hall of Fame honors
• A collaborative environment with passionate leaders, teammates, and member businesses
• Opportunities for growth, development, recognition, and meaningful contribution
• Comprehensive benefits designed to support you and your family through all stages of life