Social Media Associate

Responsibilities

• Strategy and Content Management– 40%
• - Help define our strategy for oursocial media profiles, bringing them all into compliance with best practices and recommending a scheduling cadence for each.
• - Work with Sr. Manager to build a program to maintain relationships with paid influencers, encouraging organic participation and deepening partnerships.
• - Work closely with Sr. Manager to support our paid social media goals through our organic channels and gain efficiencies in content creation across paid and owned social.
• - Plan, pitch, and manage the design and copywriting process of new content for our organic social media channels.
• - Build organic strategy for expanding to new channels in partnership with Sr. Manager, in service of our growth and lifecycle goals.
• - Coordinate with the Creative team Project Manager to source evergreen assets, with the Communications Manager to source Kiva blogs, thought leadership narratives, and impact report assets, and use all content types to build and execute content schedules across platforms.
• - Participate in annual marketing campaign planning such as Giving Tuesday and donation drives, adapting campaign content to Kiva’s social media channels.
• - Maintain an understanding of each channel’s algorithm changes, ensuring that we adapt our content and strategies as the platforms evolve.
• - Keep each social profile organized, up-to-date and presentable, including managing pinned or featured posts, about sections, and developing new content that makes it easy for new users to understand who Kiva is.

Preferred

• 2+ years of experience managing social media publishing and community engagement
• Demonstrated experience in social media management for established brands (nonprofit or corporate)
• Experience with Sprout Social or similar social management platforms
• Experience with Canva and with implementing brand guidelines into designs
• Strong attention to detail and operational consistency
• Clear, professional written communication skills
• Ability to triage and escalate issues appropriately
• Comfortable working independently within a defined scope

Benefits

• A work-from-home position; the final candidate must be authorized to work in one of the states below.
• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package including health, dental, and vision insurance, parental leave, professional development, 401k matching, and unlimited PTO. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by Kiva.
• Opportunities to connect with and learn from colleagues and partners around the world
• Salary range: $51,700K - $62,600K; a final offer will be dependent upon a candidate’s location, skills, and experience.
• Currently, we are only able to hire home employees residing in the following states: AZ, CA, CO, DE, FL, GA, IL, KS, LA, MA, MD, ME, MI, MN, NY, OH, OR, SC, TX, UT, VA, and WA.
• A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!
• We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.