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Roche

Senior Director, Content Studio and Digital Operations

South San Francisco, CA (Hybrid)

$204K/yr – $378K/yrSenior Level10+ years expFull time

Posted 19 hrs ago

Job Summary

Own the Content Studio vision and drive the tech-enabled, scalable operating model across planning, production, and delivery to meet brand and medical priorities.

  • Lead cross-functional, budgeted program management and resource alignment for a high-volume asset studio.
  • Scale creative production and implement automated, AI-enabled workflows across the value chain.

Job Description

Responsibilities

  • Define and execute the Content Studio vision, including constructing the core business case, leading tech-enabled roadmap planning, and managing strategic resource allocation.
  • Build an integrated operational system for content studio support of personalized campaign delivery spanning planning, creative development, review, distribution, and performance measurement.
  • Shape core strategic pillars, encompassing creative studio services, campaign coordination, asset management, and promotional and medical review operations.
  • Lead sourcing strategies (build/buy/partner) to enhance internal self-sufficiency, optimize partner agency ecosystems, and systematically repatriate core creative capabilities while maintaining operational continuity.
  • Align studio operational models with brand strategies, ensuring content delivery supports top commercial and medical business priorities.
  • Champion adoption of technology through the entire content value chain operations to create a state of the art industry leading studio
  • Direct end-to-end content supply chain operations covering Campaign Planning, Creation, Assembly, Medical/Legal/Regulatory Review (PRC/MLR), and Omnichannel Distribution.
  • Partner closely with internal commercial, medical, and vendor stakeholders (including Agencies of Record) to ensure seamless operational handoffs.
  • Streamline operational workflows, remove process bottlenecks, and boost productivity by deploying improved processes, automation, and creative technology solutions.
  • Scale high-volume, high-quality asset production including de novo content across all primary marketing and engagement channels (social videos, banners, podcasts etc).

Requirements

  • Experience:
  • You have a Bachelors degree (in Creative/Graphic Design or similar)
  • You have 10+ years of progressive experience in Content Operations, Marketing Operations, or Digital Production.
  • You have 5+ years in a people leadership role, preferably within the Pharmaceutical/Biotech industry or a highly regulated sector. Proven track record of cross functional collaboration and adapting strategy to meet business needs
  • Proven track record building, scaling, and leading an in-house creative content studio or agency-side production operation.
  • Transformational Leadership: Demonstrated expertise leading large-scale operating model transformations (e.g., agency repatriation, hybrid studio operations, global capability hub setup).
  • Financial Acumen: Demonstrated success managing large operational budgets ($10M+) and driving vendor consolidation strategies.
  • Technical Expertise:
  • Deep proficiency in Digital Asset Management (Adobe DAM, Veeva Vault), Work Management (Adobe Workfront), and Marketing Automation.
  • Experience operationalizing Generative/Agentic AI solutions in a corporate environment is highly desirable.

Preferred

  • Experience operationalizing Generative/Agentic AI solutions in a corporate environment is highly desirable.
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Roche

4.2 Glassdoor

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible.Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management.Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).For more information, please visit https://careers.roche.comRead our community guidelines here: https://www.roche.com/some-guidelines.htm#Roche #Biotechnology #Pharmaceuticals #Diagnostics #Healthcare #PersonalisedHealthcare #GreatPlaceToWork #Innovation

Founded in 1988
Basel, Basel, CHE
103K employees (4,443 in marketing)
roche.com
85% recommend to a friend
89% CEO approval

Salaries

Posted range

$204K/yr – $378K/yr

Taken straight from the job posting.

Content Operations median pay in the United States

$100K/yr

Most pay falls between $78K and $136K. Based on 99 salaries.

See all Content Operations salariesSee more Content Operations jobs
See all Roche salaries

Marketing Team

Marketing Team Size
3,442 (3% of company)
Marketing Roles Posted (Last 30 Days)
8

Funding

Total Funding
$7.8B
Last Raise
Post IPO Equity, 4 years ago

Traffic Signals

Monthly Visitors
1.4M
Monthly Google Ads Budget
$4K
Traffic Source Mix
Search
47.3%
Direct
36.5%
Referral
10.2%
Social
4.7%
Paid
1.2%

Headcount Trend

Current headcount: ~102.7K
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Senior Director, Content Studio and Digital Operations

Roche · South San Francisco, CA · Hybrid