Senior Associate, Marketing Technology & Enablement

Responsibilities

• Support and optimize creative production workflows, from request intake and asset development through approvals, quality assurance, delivery, and reporting.
• Configure and maintain creative technology platforms, including Airtable, Figma, digital asset management systems, and workflow automation tools to improve operational efficiency.
• Build reusable templates, automated workflows, AI prompts, and process documentation that streamline recurring tasks and improve consistency across teams.
• Leverage AI tools such as ChatGPT, Claude Code, and Codex to accelerate workflow improvements, strengthen quality assurance, and simplify documentation while maintaining accuracy and data security.
• Identify workflow bottlenecks, repetitive tasks, and quality risks, using data and stakeholder feedback to recommend and implement practical improvements.
• Support the testing and rollout of new creative technologies and automation capabilities by evaluating use cases, documenting requirements, and measuring operational impact.
• Partner with Creative, Brand, Growth Marketing, Analytics, Legal, and technical teams to improve collaboration, streamline handoffs, and support reliable execution.
• Maintain workflow standards, asset metadata, documentation, and quality controls while validating that new processes and automations perform as intended.

Requirements

• At least 2 years of experience in marketing technology, creative automation, digital production, creative operations, or a related field.
• Hands-on experience managing creative production workflows, including asset intake, versioning, approvals, quality assurance, and delivery.
• Familiarity with creative and workflow management platforms such as Airtable, Figma, Wrike, Asana, Jira, or digital asset management systems.
• Experience applying AI and automation tools to streamline manual processes, improve documentation, and create repeatable workflows, with an understanding of responsible AI use and data security.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
• A process-driven mindset with the ability to identify inefficiencies, troubleshoot issues, and translate operational challenges into practical improvements.
• Effective communication and collaboration skills, with the ability to work independently and partner across creative, marketing, technical, and external teams.
• Experience with creative automation platforms such as Smartly, Storyteq, Pencil, or Hunch, along with exposure to Airtable automations, application programming interfaces (APIs), low-code tools, or scripting, is a plus.

Preferred

• Experience with creative automation platforms such as Smartly, Storyteq, Pencil, or Hunch, along with exposure to Airtable automations, application programming interfaces (APIs), low-code tools, or scripting, is a plus.