Public Information and Marketing Coordinator I - City

Responsibilities

• The Public Information and Marketing Coordinator must possess previously acquired knowledge and skill in various aspects of communications and public relations.
• The position’s primary responsibility is to effectively communicate information to Oklahoma City residents, City employees, businesses and other stakeholders about City services, programs and events through traditional and digital avenues such as the City’s website, social media, newsletters and other platforms.
• Essential job functions include: developing messaging strategies and content for our online and print platforms including, but not limited to social media, okc.gov, eNewsletters, email, the City’s employee intranet portal, brochures, fliers and signage; implementing communications plans and/or promotions; researching, writing and proofreading to ensure clear, concise and understandable information; creating public relations strategies; writing news releases; and website maintenance and content creation.
• The employee may provide technical assistance to others in promoting the department's programs and services to the public.
• The employee works within a general outline of work to be performed and develops work methods and sequences under general supervision.
• The position assists in outreach and communication efforts to keep staff, media, and the public informed by gathering, analyzing, and proactively disseminating accurate information to ensure timely updates.
• Communication efforts for this position are numerous, including a monthly employee newsletter.
• Specific job requirements include knowledge and skill in creating effective and clear copy for both digital and print publications and platforms; skill in customer service and responding to users on social media in a timely and tactful manner; skill in developing public relations and marketing plans; skill in communicating verbally, visually, and in writing using tact and diplomacy; skill in public speaking; skill in developing and coordinating production of written, visual, and verbal promotional media; ability to comprehend and condense complex material into short, understandable communications; ability to develop and implement alternative actions to improve organizational activities and programs; ability to travel.
• The competencies include teamwork, customer focus, respect, execution, continuous improvement, empathetic leadership (not applicable for non-supervisors), judgment, talent development, strategic thinking, and agility.