Program Manager, Partner Communications & Marketing Operations

Responsibilities

• Partner Communications & Content Program Management
• Manage the end-to-end execution of recurring partner communications, including:
• Monthly global and regional partner newsletters
• Persona-specific newsletters for sales, technical, and other partner audiences
• Ad hoc and one-time communications to partner contact databases
• Manage communications calendars, timelines, stakeholder reviews, approvals, and deployment.
• Coordinate content development with internal subject matter experts, creative teams, copywriters, and other stakeholders.
• Draft, edit, proofread, and QA communications to ensure clarity, accuracy, consistency, and alignment with brand standards.
• Manage audience segmentation and distribution requirements for partner communications.
• Support the development of go-to-market materials, presentations, training assets, partner communications, and other marketing collateral.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience.
• 4+ years of marketing program management, project management, communications, or marketing operations experience.
• Demonstrated experience managing multiple projects, deadlines, stakeholders, and deliverables simultaneously.
• Strong written communication, copywriting, editing, and proofreading skills.
• Experience managing email marketing campaigns, newsletters, or other recurring communications programs.
• Experience coordinating marketing content through review, approval, QA, and deployment.
• Strong attention to detail and ability to maintain quality across high-volume communications and operational programs.
• Experience working cross-functionally with marketing, operations, creative, technical, and business stakeholders.
• Strong client-facing and stakeholder-management skills, ideally within a large enterprise environment.
• Ability to take complex information and turn it into clear, actionable communications.

Preferred

• Experience supporting partner, channel, ecosystem, or B2B marketing programs.
• Experience with partner incentives, marketing development funds, co-marketing, or similar partner programs.
• Experience with Marketo or another marketing automation platform.
• Basic knowledge of HTML/CSS for email troubleshooting or editing.
• Experience with social content development and publishing, particularly LinkedIn.
• Experience creating training materials, presentations, FAQs, process documentation, and knowledge-base content.
• Experience working within complex global or enterprise organizations.
• Familiarity with marketing operations, CRM, ticketing, or partner-management platforms.