Part-Time Marketing Operations Coordinator

Responsibilities

• Event Operations & Execution - Support the planning and on-site execution of xTool marketing events, including MakerFest Tours, Maker Days, trade shows, product launches, and community workshops.
• Coordinate event preparation, including materials, equipment, signage, giveaways, and promotional supplies.
• Manage event registrations, attendee lists, QR codes, promotional codes, and related operational details.
• Assist with event setup, breakdown, guest check-in, and on-site coordination.
• Track event preparation tasks, deadlines, and deliverables to ensure smooth execution.
• Logistics & Shipping Coordination - Coordinate shipping and delivery of marketing materials, product samples, and event equipment.
• Communicate with warehouses, shipping carriers, and logistics providers to arrange pickups, deliveries, and expedited shipments.
• Request and compare shipping quotes, monitor tracking information, and resolve delivery issues.
• Maintain shipping records and ensure event materials arrive on time.
• Support freight shipments, including pallet and LTL transportation when needed.

Requirements

• Currently pursuing or holding a bachelor's degree in Marketing, Business Administration, Supply Chain Management, Logistics, or a related field, or equivalent practical experience.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple tasks, prioritize deadlines, and work independently.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Excel, Google Sheets, and common productivity tools.
• Comfortable communicating with vendors, logistics providers, and cross-functional teams.
• Willingness to support on-site marketing activities and occasional travel.
• Flexible availability during major events or product launches.

Preferred

• Previous experience in event operations, marketing coordination, logistics, procurement, or administrative support.
• Bilingual proficiency in English and Mandarin Chinese.
• Experience working with shipping carriers such as UPS, FedEx, or freight providers.
• Familiarity with Feishu/Lark, DocuSign, Navan, or similar business tools.
• Experience with inventory tracking, vendor management, or event registration platforms.
• Familiarity with U.S. vehicle registration or transportation compliance processes is a plus.
• Interest in technology, laser engraving, DIY projects, or the maker community.