Media Account Manager

Responsibilities

• Manage the day-to-day execution of assigned accounts or campaign workstreams, keeping timelines, budgets, and deliverables on track.
• Maintain accurate status documents, trackers, and contact reports, ensuring clear and timely updates come out of every internal and client meeting.
• Coordinate across creative, media, and integrated partners to keep workstreams aligned and moving on schedule.
• Identify recurring process gaps and recommend improvements to team tools, templates, and ways of working.
• Flag risks and roadblocks to your Account Supervisor or Director before they impact delivery.
• Recommend and independently select vendors for defined categories (e.g., staffing, promotional items) based on project scope, budget, and fit.
• Draft clear, detailed vendor briefs and statements of work that outline deliverables, timelines, and expectations.
• Support vendor onboarding and day-to-day communication, ensuring timely approvals, feedback, and issue resolution.
• Monitor vendor delivery against agreed SOWs and flag discrepancies to senior team members.
• Manage budgets and cost tracking for assigned accounts or workstreams, flagging scope creep or budget risk as it arises.

Requirements

• 3–5 years of experience in account management or a client-facing role within a media or integrated agency.
• Demonstrated experience independently managing day-to-day account or project workstreams, including timelines, budgets, and status reporting.
• Working knowledge of vendor briefing, SOW documentation, and budget tracking.
• Strong organizational skills, with the ability to manage multiple workstreams and shifting priorities.
• Clear, confident communicator, comfortable presenting updates in client and internal meetings.
• Collaborative team player who partners effectively across creative, media, and integrated teams.
• Proficiency with standard office and project management tools (e.g., Excel, PowerPoint, or agency project management platforms).

Benefits

• Work-Life Flexibility: Hybrid setup, up to 28 paid days off and winter holiday shutdowns.
• Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you - wellness, RRSPs, or extra time off.
• Growth-Driven Culture: Dedicated Salt Days, learning access, and formal leadership development.
• Celebration-First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad.
• Real Rewards: Referral and new business bonuses, phone reimbursement to support your everyday work, exclusive lifestyle perks, and personalized wellness options.
• Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts.