Marketing Science Operations, Associate Director

Responsibilities

• 1. Business & Executive Leadership - Frame KPIs and align metrics across Investment Analytics and Media Analytics initiatives. - Translate business priorities into structured analytical roadmaps. - Lead insight synthesis and ensure executive-ready delivery. - Serve as primary US stakeholder interface for BI workstream under MSO workstream.
• 2. Portfolio Governance & Capacity Planning - Own portfolio prioritization and demand intake across Business Intelligence and Data Engineering workstreams. - Drive quarterly capacity planning and resource forecasting. - Ensure alignment between business priorities and delivery roadmaps. - Serve as first escalation layer before Director involvement.
• 3. Tableau Platform & Team Leadership - Provide functional leadership for the Tableau team (managers and analysts). - Define and own the Tableau roadmap aligned to business and enterprise strategy. - Establish governance standards for dashboard lifecycle, quality, and change management. - Promote scalable design, self-service enablement, and performance optimization.
• 4. Cross-Vendor & Cross-Geo Orchestration - Coordinate delivery across ACCP, AIN, and offshore teams. - Ensure clarity in roles, accountability, and execution standards. - Drive transparency on delivery status, risks, and mitigation plans.
• 5. Standardization & Automation - Standardize KPI definitions, reporting frameworks, and documentation practices. - Own the MSO automation and innovation roadmap with defined milestones. - Drive process improvements to enhance efficiency, scalability, and speed-to-insight.

Requirements

• Doctorate degree and 3 years of data science, analytics, marketing operations, or related experience
• OR
• Master’s degree and 5 years of data science, analytics, marketing operations, or related experience
• OR
• Bachelor’s degree and 7 years of data science, analytics, marketing operations, or related experience
• OR
• Associate’s degree and 12 years of data science, analytics, marketing operations, or related experience
• OR
• High school diploma / GED and 14 years of data science, analytics, marketing operations, or related experience

Preferred

• - 8+ years of experience in business intelligence, marketing science, marketing analytics, or analytics program leadership.
• - Experience managing portfolio governance and capacity planning.
• - Proven ability to lead cross-vendor and globally distributed delivery models.
• - Strong executive communication and stakeholder management skills.
• - Experience driving automation, standardization, and operational improvement initiatives.
• - Experience in biotechnology, pharmaceutical, or regulated industries preferred.

Benefits

• - A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• - Stock-based long-term incentives
• - Award-winning time-off plans
• - Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.