Marketing Project Manager

Responsibilities

• Serve as the primary point of contact for active branding clients, building strong relationships through proactive communication and exceptional service.
• Understand client goals, priorities, and expectations to ensure marketing efforts align with their objectives.
• Manage project timelines, approvals, feedback, deliverables, and ongoing communication across multiple client accounts.
• Translate client goals and feedback into clear direction for the content team.
• Track content progress and collaborate with photographers, videographers, editors, designers, and social media specialists to keep projects moving forward.
• Coordinate strategy meetings, production days, content creation, approvals, and delivery schedules with client and team.
• Review deliverables for quality, accuracy, brand consistency, and alignment with client expectations.
• Prepare analytics reports, campaign updates, and marketing insights when needed.
• Partner with Business Development during client onboarding to ensure a smooth transition from sales to project execution.
• Effectively gather client information, establish communication expectations, and organize project workflows.

Requirements

• Strong organizational skills with the ability to manage multiple clients, projects, and deadlines.
• Excellent written and verbal communication skills.
• Ability to build strong client relationships and translate client needs into clear direction for creative teams.
• Ability to communicate with empathy, professionalism, and understanding while navigating client feedback, internal collaboration, and challenging conversations.
• Strong attention to detail, proactive problem-solving skills, and ability to adapt to changing priorities.
• Comfortable contributing ideas, improving workflows, and creating structure.
• Ability to coordinate teammates through clear communication, organization, and collaboration.

Preferred

• Experience with Todoist
• Experience with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets)
• Experience with Dialpad
• Experience with YouTube Studio
• Experience with Meta Business Suite
• Experience in marketing, advertising, media production, agency account management, or client services is preferred

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance