Marketing Operations, Sr. Associate

Responsibilities

• Support stakeholders across field marketing, Finance, Procurement, Legal and Technology to simplify and speed up business processes.
• Support program intake, capturing annual field marketing plans for events, campaigns and local programs.
• Document processes and maintain current standard operating procedures and policy documents.
• Track and deliver assigned projects, escalate risks to the manager early, and support special projects and team initiatives.
• Coordinate team activities, including program and event calendars, team meetings, and the team's SharePoint site.
• Support budget tracking and reconciliation by gathering program budget and spend data.
• Provide day-to-day support for marketing and event management platforms (such as Cvent), answering user questions, handling account requests, and escalating system issues as needed.

Requirements

• Bachelor's degree.
• Two to three years of relevant experience in marketing, operations, project management, technology or digital roles.

Preferred

• Experience with marketing and event management platforms.
• Exposure to field, regional or event marketing programs.
• Introductory knowledge of commercial real estate (CRE).
• Working knowledge of project management, budgeting and marketing technologies.
• Proficiency in Microsoft Office, including SharePoint, Excel, Word, PowerPoint, Forms and Outlook.
• Clear written and verbal communication skills with a range of stakeholders.
• Detail-oriented and highly organized, with the ability to manage a high volume of tasks and respond with urgency to time-sensitive needs.
• Process-oriented, analytical approach to solving straightforward problems.
• Ability to use approved AI tools to speed up routine work such as documentation, reporting and meeting follow-ups.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay