Marketing Operations Specialist (Part-Time)

Responsibilities

• Build, QA, and deploy on-brand email campaigns in Customer.io
• Maintain and segment marketing lists so targeting stays accurate
• Place and manage direct mail orders with our vendor, on time and error-free
• Own QA for email and direct mail proofs, so every piece meets our brand standards
• Create and manage redirects and tracking URLs for end-to-end campaign measurement
• Pull and combine campaign metrics from Customer.io and PostHog
• Deliver clear, accurate reports that help the team improve over time
• Bring curiosity and creativity to finding new ways to streamline workflows, deepen personalization, and sharpen reporting using AI

Requirements

• 4+ years (or equivalent experience) building, QA’ing, and deploying email campaigns in platforms like Mailchimp, Iterable, and ActiveCampaign
• A sharp eye for detail: you catch the missing comma or dead link before it reaches an audience
• Experience on cross-functional, remote teams, and clear communication with marketers, designers, and developers
• Strong organizational skills. You’re not a project manager, but you think like one, planning a few steps ahead and delivering on time.
• A growth mindset and comfort with shifting priorities
• Ease pulling and organizing performance data across multiple platforms

Preferred

• Deep expertise in HTML and CSS for email development (to translate our Design team's incredible mocks into incredible emails!)