Marketing Operations Manager

Responsibilities

• Serve as the primary marketing partner to Product Management
• Lead development and execution of launch materials, sales tools, communications, website content, and promotional support
• Ensure ongoing portfolio materials remain accurate, relevant, and effective throughout the product lifecycle
• Oversee photography, video production, and creative asset development.
• Coordinate internal and external creative resources to deliver high-quality marketing materials
• Support brand consistency and execution across all customer touchpoints
• Identify and implement opportunities to improve marketing workflows, efficiency, and effectiveness
• Optimize tools, systems, resource planning, and operational processes
• Drive adoption and utilization of marketing technologies and best practices
• Oversee external agencies, production partners, and creative vendors

Requirements

• Education: Bachelor’s degree or equivalent combination of education and experience
• Experience: 5–8 years of experience in creative operations, production, or a related field
• Organizational skills: Highly organized with exceptional ability to manage multiple priorities, deadlines, and shifting requirements simultaneously
• Vendor Management: Proven experience managing external vendors, contracts, budgets, and production logistics
• Workflow Knowledge: Strong understanding of creative workflows across print, digital, and multimedia
• Team Leadership: Proven experience managing, developing, coaching, and mentoring direct reports
• Technical Skills: Competency in core creative production tools and platforms
• Soft Skills: Excellent cross-functional collaboration, stakeholder management, and communication skills

Preferred

• Event Marketing: Direct experience supporting trade shows, events, or experiential marketing
• Platform Expertise: Deep familiarity with project management systems and design software
• Problem Solving: Demonstrated ability to manage shifting priorities with a hands-on, solution-oriented mindset

Benefits

• In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements.