Marketing Operations Intern - Remote

Responsibilities

• Support MarCom operations through the administration and maintenance of productivity and workflow management tools, including Optimizely
• Assist with the creation and upkeep of workflows, request forms, task briefs, templates, routing rules, and other operational assets
• Create, organize, and maintain documentation related to MarCom processes, procedures, and best practices
• Support the team's agile operating model by assisting with sprint planning, backlog refinement, prioritization activities, and related coordination efforts
• Help monitor project timelines, dependencies, and deliverables across multiple campaigns and initiatives
• Assist project leads by tracking action items and ensuring projects progress through established workflows
• Support the management of recurring marketing initiatives, including newsletters, webinars, and other communication programs
• Identify process improvements and leverage project management tools, emerging technologies, and artificial intelligence to streamline processes and improve efficiency
• Provide administrative and operational support for marketing projects and campaigns as assigned
• Other tasks and responsibilities as assigned

Requirements

• Currently pursuing a Bachelor's degree in Marketing, Communications, Business Administration, Project Management, Information Systems, or a related field
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to accuracy
• Ability to work effectively in a collaborative team environment
• Basic understanding of project management concepts and marketing processes
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word
• Strong problem-solving and analytical skills
• Must be authorized to work in the United States

Preferred

• Experience with project management, work management, or productivity platforms such as Optimizely, Jira, Asana, Monday.com, or similar tools
• Familiarity with Agile or Scrum methodologies
• Experience creating process documentation, standard operating procedures (SOPs), or training materials
• Interest in marketing operations, project management, process improvement, or marketing technology (MarTech)
• Experience supporting marketing campaigns, events, webinars, or communication initiatives
• Knowledge of workflow automation or process optimization concepts