Marketing Operations Associate (contract) at BNY | Pittsburgh, PA | $58/hr – $72/hr

BNY

Marketing Operations Associate (contract)

Pittsburgh, PA (On-site)

$58/hr – $72/hrIntern/New Grad2+ years expContract

Posted 4 months ago

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Job Summary

Support webinar operations and marketing campaigns across event platforms and data flows.

Own end-to-end webinar setup and on-event execution using ON24, Cvent, and related tools.
Must-have: experience supporting webinar platforms and marketing automation workflows (Marketo/HubSpot).
Standout: ability to troubleshoot data flow between systems and generate actionable performance insights.

Job Description

Responsibilities

Event Platform Support: Support the setup and execution of webinars and digital events using platforms such as ON24 and Cvent, including configuring registration pages, audience engagement tools, polls, chat functionality, and post-event follow-ups; Assist with event creation, communications, and ensuring events align with established templates and governance standards.
Campaign Operations: Assist with marketing campaign execution by supporting audience list creation, email communications, and event-related marketing workflows within marketing automation platforms; Partner with marketing teams to ensure alignment between webinars, email outreach, and broader marketing initiatives.
Marketing Technology & Data Flow: Ensure event and campaign data flows correctly between marketing platforms and connected systems; Identify and troubleshoot potential sync or data flow issues and assist with maintaining platform configurations and documentation.
Reporting & Insights: Produce reports on event and campaign performance including registrations, attendance, and engagement metrics; Support the development of performance insights to help improve future marketing programs and ensure data accuracy for reporting and analytics.
Cross-Functional Collaboration: Work closely with marketing teams, campaign managers, and operations stakeholders to support the successful delivery of marketing initiatives; Provide support during event preparation, dry runs, and live events to ensure programs run smoothly.

Requirements

2–4 years of experience in marketing operations, digital marketing, or event marketing
Experience supporting webinar or event platforms such as ON24, Cvent, Zoom, Webex, or similar technologies
Familiarity with marketing automation platforms such as Marketo, HubSpot, or similar tools
Strong attention to detail with the ability to manage multiple projects simultaneously
Analytical mindset with experience generating performance reports and insights
Bachelor’s degree in marketing, communications, business, or a related field (or equivalent experience)

Preferred

Experience working with CRM platforms such as Salesforce or Microsoft Dynamics 365
Understanding of campaign operations, lead management, and marketing analytics
Experience working within integrated marketing technology environments
Ability to identify opportunities to improve processes, platform usage, and operational efficiency

Benefits

Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.

BNY

We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For more than 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.Follow BNY on Instagram & X: @BNYglobal

New York, New York, USA

54K employees (917 in marketing)

www.bny.com