Marketing & Digital Operations Coordinator

Responsibilities

• Implement and coordinate established marketing campaigns across digital, print, email, social media, and other advertising channels.
• Organize marketing project timelines, track deadlines, and ensure all materials and deliverables are completed and distributed on schedule.
• Coordinate the handoff of creative assets, advertisements, and marketing materials to external vendors, publications, and advertising partners.
• Produce marketing collateral, advertisements, and promotional materials using established creative direction, brand guidelines, and approved messaging.
• Maintain the marketing content calendar, ensuring established messaging priorities are accurately reflected across channels.
• Track the frequency, balance, and share of voice of marketing messages across product categories, services, events, and promotions according to leadership's priorities.
• Proofread and review marketing materials for accuracy, quality, and consistency before publication or distribution.
• Proactively follow up with internal team members and external partners to ensure projects stay on schedule.
• Regularly review the company website for accuracy, functionality, ease of navigation, and overall customer experience.
• Coordinate website updates, corrections, improvements, and troubleshooting with our external web developer.

Requirements

• Experience in marketing coordination, administrative project management, digital operations, or a related field.
• Exceptional organizational skills and the ability to independently manage multiple projects, priorities, and deadlines.
• Strong attention to detail, accuracy, and follow-through.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience creating marketing materials using Canva, Adobe Creative Suite, or similar design platforms.
• Strong written and verbal communication skills.
• Comfortable working with customer databases, websites, and digital systems.
• Ability to coordinate effectively with internal team members and external vendors.
• Professional, personable, and customer-service-oriented.

Preferred

• Experience with retail POS systems, e-commerce platforms, website management, or marketing reporting is a plus.

Benefits

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement