Associate Director of Marketing Operations

Responsibilities

• Manage the day-to-day execution and organization of HubSpot across OMS and client accounts
• Build and deploy email campaigns, landing pages, forms, lists, workflows, and tasks
• Create and manage sales sequences and prospect outreach campaigns
• Manage database imports, segmentation, cleanup, properties, lifecycle stages, and overall CRM data quality
• Build and maintain dashboards and reporting
• Identify opportunities to automate and improve marketing and sales processes
• Establish consistent HubSpot processes and best practices across client accounts
• Own and maintain client Marketing Trackers, including priorities, deliverables, deadlines, approvals, and next steps
• Coordinate projects and deliverables across the OMS team
• Maintain campaign calendars and schedules and proactively follow up on outstanding items

Requirements

• 7+ years of marketing, marketing operations, client services, account management, or related experience
• Experience with CRM and marketing technology platforms; Salesforce experience is a plus
• Experience managing complex marketing programs, events, campaigns, and multiple priorities
• Strong project management, organizational, analytical, written, and verbal communication skills
• Experience working directly with clients, sales teams, vendors, and cross-functional teams
• Exceptional attention to detail and follow-through
• Ability to work independently, take ownership, and proactively identify what needs to happen next
• During the first 90 days, complete designated HubSpot certifications and develop proficiency across Marketing Hub, Sales Hub, workflows, automation, email marketing, lists, database management, sequences, and reporting

Preferred

• HubSpot experience preferred but not required

Benefits

• Remote work environment
• 401(k) retirement plan with company match
• Unlimited PTO - with approval
• HubSpot training and professional certifications
• Professional development opportunities
• Opportunity for continued growth and increased responsibility as OMS expands