Intern, Volunteerism Marketing & Operations-Remote

Responsibilities

• Drafting, editing and proofreading content for websites, social media, emails, newsletters, volunteer messaging and other communications.
• Creating and updating visual content, templates and digital assets using tools such as Canva or Figma.
• Communicating professionally with external volunteers by phone and email to share information, answer questions and support engagement.
• Maintaining content calendars, contact lists, communication records and other internal tracking tools.
• Supporting email and audience communications in Salesforce Marketing Cloud and maintaining volunteer information in Salesforce CRM, as needed.
• Preparing slide decks, communication recaps, reports and materials for volunteer meetings, presentations and training webinars.
• Assisting with special projects that strengthen volunteer engagement, content quality and communication processes.

Requirements

• College seniors and graduate students studying communications, marketing, public relations, nonprofit management, business or a related field are preferred.
• Strong writing, website copywriting, copyediting and verbal communication skills, with the ability to adapt messaging for different audiences and channels.
• Detail-oriented and organized, with the ability to manage multiple content assignments, deadlines and follow-up communications.
• Demonstrated interest and involvement in volunteerism and student-run organizations.
• Comfort communicating with volunteers by phone, email and on Teams/Zoom in a professional and timely manner.
• Experience with content or design tools such as Canva or Figma is preferred; familiarity with Salesforce Marketing Cloud or Salesforce CRM is a plus.
• A letter of recommendation from a professor, employer, or supervisor is preferred.
• Ability to conduct independent research and translate findings into actionable recommendations.
• Demonstrated skills in effective one-on-one and group communications.
• Ability to deal professionally in a corporate or non-profit environment and assume responsibility for guiding projects and programs.

Preferred

• Experience with content or design tools such as Canva or Figma is preferred; familiarity with Salesforce Marketing Cloud or Salesforce CRM is a plus.
• A letter of recommendation from a professor, employer, or supervisor is preferred.

Benefits

• The job application window is expected to close: October 30, 2026.
• The American Heart Association invests in its people. Visit Rewards & Benefits to see more details.
• - Compensation and Performance – Attracting talented, committed interns means offering competitive compensation, ongoing professional development and training, and an environment in which to work and grow. And we do.
• - Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• - Healthcare Benefits – You will have the opportunity to participate in our Teladoc General Medical and Behavioral Health programs. We also provide access to our Employee Assistance Program (EAP) at no cost as a confidential program designed to assist employees and family members with personal issues that affect their relationships at home or at work.