Marketing and Communications Coordinator

Responsibilities

• Social Media Execution: Schedule and publish content across Heluna Health’s social media channels (LinkedIn, Instagram, Facebook, etc.) in alignment with the editorial calendar developed with the Marketing and Communications Specialist. Monitor channels for engagement, respond to comments and messages as appropriate, and surface issues or trends to the Marketing and Communications Specialist.
• Email Marketing Support: Assist in building and deploying email campaigns in Mailchimp, including audience segmentation, layout setup, and scheduling. Support ongoing list management (opt-outs, tagging, segmentation updates) and help maintain the integrity and health of the organization’s subscriber lists.
• Internal Communications Support: Assist with the production and distribution of internal communications materials, including staff announcements, newsletters, and other organizational updates. Support day-to-day content and administration on internal channels, including posting and scheduling content and helping track engagement. Help ensure consistent voice and formatting across internal channels, and keep content timely and aligned with the internal communications calendar, in coordination with the Marketing and Communications Specialist and Director.
• Performance Reporting: Compile recurring performance reports across social, email, and web channels using established templates and dashboards. Maintain data entry in tracking tools (e.g., Airtable) to keep scorecards and content calendars current, and flag notable trends or anomalies for the Marketing and Communications Specialist and senior team review. Take ownership of recurring reporting cycles.
• Quality Control: Ensure the quality and consistency of all published content through proofreading, fact and link checking, brand standards review, and accessibility best practices, including alt text, captions, and plain language.
• Cross-Organizational Support: Work with Marketing and Communications, People and Culture, Program Management, and other internal teams to support the production of communications collateral for both internal and external audiences. Assist with asset coordination, image resizing, caption drafting, and content logistics as needed.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Communications, Marketing, Public Health, Journalism, or a related field, or equivalent professional experience
• 1–3 years of relevant professional experience, including internships or part-time roles
• Hands-on experience with social media platforms (LinkedIn, Instagram, Facebook) in a professional or organizational context
• Familiarity with email marketing platforms; experience with Mailchimp is a plus
• Strong organizational skills and attention to detail, particularly for recurring, deadline-driven tasks
• Comfortable working with data and performance metrics at a basic reporting level
• Experience in a nonprofit, public health, or mission-driven organization is a plus
• Exposure to tools such as Airtable, Google Analytics, or similar platforms is a plus
• Demonstrated interest in public health and alignment with Heluna Health's values.
• Strong writing and proofreading skills and familiarity with tools like Canva or Adobe Express.