Manager of Partner Marketing & Client Retention

USA (On-site)

$90K/yr – $105K/yrManager5+ years expFull time

Posted 13 days ago

Job Summary

Own and scale partner led marketing and advocacy programs by managing partner relationships, co-marketing campaigns, and the customer advocacy engine, while feeding insights to marketing, sales, and product.

  • Own partner and co-marketing programs
  • Drive customer advocacy, testimonials, case studies
  • Align messaging and lifecycle communications across teams

Job Description

Responsibilities

  • Own and grow co-marketing and joint go-to-market efforts with our partners
  • Manage partner relationships day to day, and build co-marketing campaigns with them across email, content, and events.
  • Own and maintain our marketplace listings and third-party profiles — ensuring each is accurate, complete, on-brand, and optimized to how we position our products today.
  • Plan and execute partner events and joint activations, from concept through follow-up.
  • Surface and amplify partner and client wins across our channels.
  • Track partner marketing activity and outcomes to inform where we invest next.
  • Create and manage customer communication strategies throughout the customer lifecycle.
  • Develop and execute client retention strategies that increase customer satisfaction, loyalty, and long-term engagement.
  • Own and grow our customer advocacy engine — sourcing testimonials, reviews, interviews, and case studies from clients and our Customer Advisory Board (CAB).
  • Gather customer feedback and translate those insights into actionable recommendations.

Requirements

  • 5+ years in B2B marketing, with direct experience in partner/co-marketing, customer advocacy, or both.
  • Proven ability to manage external relationships — partners, clients, or both — and turn them into marketing outcomes.
  • Working proficiency in HubSpot (campaigns, lists, reporting) — enough to operate independently.
  • Excellent written and verbal communication and interviewing skills.
  • Highly organized and self-directed, with strong attention to detail.
  • Relationship-driven: you build trust quickly with partners, clients, sales teams, and cross-functional colleagues.
  • Self-directed: you see what needs to happen and move on it without detailed instruction.
  • A strong storyteller: you can pull the signal out of a client conversation and turn it into something marketing can use.
  • Technically capable: fluent enough in HubSpot to build and measure your own campaigns without a ramp.
  • Detail-oriented: accuracy in listings, data, and execution matters to you.

Preferred

  • Preferred: experience with reference/testimonial programs or Customer Advisory Boards.
  • Preferred: familiarity with pay equity, HR compliance, or HCM/HR tech markets.

Benefits

  • Healthcare: Medical, dental, and vision coverage
  • 401(k): Eligibility after 60 days (employee contributions only)
  • Paid Time Off: 15 days annually + flex holiday of your choice
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Trusaic

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Trusaic is the world's most trusted software for pay equity and EU Pay Transparency Directive compliance. Our pay equity software solutions guide global enterprises toward precise, compliant pay decisions at scale to achieve pay equity for their global workforces. Our pay equity suite of products is augmented by Trusaic AI agents that simplify complex pay equity and transparency reporting tasks with precision. Organizations that partner with Trusaic turn every pay decision into progress.

Founded in 1999
Los Angeles, California, USA
115 employees (9 in marketing)
1% recommend to a friend
1% CEO approval

Salaries

Posted range

$90K/yr – $105K/yr

Taken straight from the job posting.

See all Trusaic salaries

Marketing Team

Marketing Team Size
9 (8% of company)
Median Tenure
3 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
13.1K
Monthly Google Ads Budget
$16.9K
Traffic Source Mix
Search
32.8%
Direct
53%
Referral
5.8%
Social
7.1%
Paid
1.2%

Headcount Trend

Current headcount: ~115

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