Lead, U.S. Go-to-Market Communications

Responsibilities

• Serve as a strategic communications advisor to U.S. GTM stakeholders, translating business priorities into effective communications approaches for sellers.
• Develop seller-focused communications and content, including messaging guides, one-pagers, newsletters and toolkits, that help the field understand and activate GTM priorities, resources, thought leadership and customer stories.
• Support priority industry-specific sales communications and adapt global and U.S. content to increase its relevance for U.S. GTM and industry audiences.
• Communicate and amplify U.S. GTM enablement programs in partnership with the teams that develop and deliver them.
• Manage and evolve the U.S. GTM communications ecosystem, including SharePoint, Win Wire and other recurring communications, identifying opportunities to simplify communications, reduce duplication and help sellers focus on what matters.
• Use audience insights and engagement data to evaluate and improve communications.
• Help coordinate Corporate Affairs priorities and activities at the AI Innovation Lab, building relationships across the Lab and U.S. business to identify opportunities where Corporate Affairs can add value and connect the right teams and resources.
• Support customer, community, media (traditional and social) government and other Corporate Affairs activities and opportunities associated with the Lab as needed.
• Represent Corporate Affairs at select U.S. GTM meetings, seller trainings, Lab activities and other in-person engagements.
• Support broader U.S. Corporate Affairs priorities and initiatives as needed.

Requirements

• 5+ years of experience in corporate communications (internal/external) or a related field.
• Demonstrated ability to serve as a strategic communications advisor to senior leaders, using business context to shape recommendations.
• Strong business judgment and confidence to ask questions, constructively challenge assumptions and recommend the right approach rather than simply execute requests.
• Exceptional English writing and editing skills, with the ability to make complex business topics clear, concise and useful.
• Experience in a B2B environment; IT services or technology experience preferred.
• Strong collaboration and relationship-building skills, with experience working across functions in a global, matrixed organization.
• Ability to manage multiple priorities and stakeholders with a high degree of independence.
• Experience managing digital communications channels and content, including SharePoint or similar platforms.
• Demonstrated ability to use AI to accelerate thinking, research and content development while applying independent judgment and editorial expertise.
• Bachelor’s degree required.

Benefits

• Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
• Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
• Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
• At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.