Intern, Web Content

Responsibilities

• Support website migration and content governance efforts by inventorying, reviewing, organizing, and validating content to ensure accuracy, quality, and compliance throughout migration projects.
• Maintain and update website content to support ABA initiatives, events, advocacy priorities, community engagement activities, and other organizational communications.
• Collaborate with stakeholders and web team members to support new web projects by conducting background research, gathering requirements, documenting needs, and helping develop recommendations.
• Monitor website content and performance metrics and partner with web team staff to identify opportunities to improve content quality, user experience, site functionality, and engagement using data and analytics.
• Conduct website audits and quality assurance reviews, helping to identify and resolve broken links, content inconsistencies, accessibility issues, and basic code or formatting errors.
• Apply web content, accessibility, Search Engine Optimization (SEO), User Experience (UX), and design standards to ensure consistent and effective user experience across digital properties, while contributing to the evolution of team standards and best practices.
• Support user experience (UX) research and testing activities, including reviewing user feedback, documenting findings, and assisting with recommendations to improve website usability and accessibility.

Requirements

• Experience with Content Management Systems (e.g. WordPress or Drupal).
• HTML and CSS Proficiency.
• Ability to follow already established protocols/processes with excellent attention to detail.
• Strong interpersonal skills and written communication skills.
• Excellent organizational skills.
• Ability to work collaboratively in a fast-paced team environment.
• Knowledge of information architecture (IA), design best practices, and the elements of good user experience.
• Must be enrolled in an accredited college/university as a rising junior or senior with an expected graduation date between December 2027 and May 2029.

Preferred

• Communications
• Marketing
• Digital Media
• User Experience (UX)
• Human-Computer Interaction (HCI)
• Information Science
• Web Design
• Digital Technologies
• Computer Science
• Graphic Design