Front Line Manager - S&M - Digital Marketing 4A

Wilkes-Barre, PA (Hybrid)

$34K/yr – $43K/yrMid LevelFull time

Posted 9 days ago

Job Summary

Own end-to-end order management from PO inflow to delivery, coordinating ERP entries, product allocation, shipping, and proactive customer updates.

  • Oversee order flow across PO sources and the ERP system to meet timeliness targets.
  • Coordinate with shipping, carrier, and demand teams to confirm availability, arrange substitutes, and provide real-time status.

Job Description

Responsibilities

  • Checking various sources of PO inflow (EDI queue, Fax / email inbox & USPS) periodically
  • Entering orders in the business ERP within given TAT
  • Proactively manage product allocation on the orders.
  • Ensuring delivery note on sales orders gets created in a timely fashion.
  • Coordinating with shipping facilities to get the product shipped to customers.
  • Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery)
  • Coordinating with demand control team to obtain availability dates of short / unavailable items on customer’s order.
  • Coordinating with customers to obtain substitutes (replacement items) for unavailable items and share availability dates.
  • Support customers with pool date coordination, rush shipment arrangements, and problem resolution.
  • Order track and trace when shipped out of the shipping facility and share real time updates with the customer.

Requirements

  • Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing
  • Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute
  • Digital Marketing Analytics, Marketing Analytics, Media And Communications, Salesforce (Software), Sales Force Effectiveness
  • English (Required)
  • Proficient - C2
  • Regular
  • S&M - Digital Marketing
  • Hybrid
  • Day Job (United States of America)

Salaries

Posted range

$34K/yr – $43K/yr

Taken straight from the job posting.

Digital Marketing median pay in the United States

$80K/yr

Most pay falls between $67K and $105K. Based on 1,220 salaries.

See all BrightClaim salaries

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Front Line Manager - S&M - Digital Marketing 4A

BrightClaim · Wilkes-Barre, PA · Hybrid