Events & Marketing Coordinator - Wakefield, MA

Responsibilities

• Build and manage online registration systems and sites; generate registration reports and distribute to clients on a regular basis.
• Manage event email alias on a daily basis, serving as a first point of contact for attendee inquiries; problem-solve challenges and escalate issues as needed.
• Manage all speaker logistics, serving as the main point of contact for speakers, collecting deliverables, cross-checking registrations and hotel reservations, and ensuring a smooth experience throughout.
• Configure and maintain the event mobile app with all relevant details; manage updates, onsite notifications, and ongoing maintenance.
• Create and maintain stakeholder hotel rooming lists; serve as the primary point of contact for hotels and master room blocks.
• Work with vendors to coordinate catering, A/V, signage, promotional items, entertainment, photography, travel, and hotel accommodations to produce high-quality, cost-efficient events.
• Draft timelines, budgets, CMPs, sponsorship prospectuses, tracking documents, and other event-related communications.
• Manage webinar and online event logistics, including audio and video quality, Q&A facilitation, and speaker transitions.
• Liaise with event sponsors to ensure benefits are properly received and executed.
• Conduct inventory of materials; purchase and ship event supplies as needed.

Requirements

• Bachelor's degree with a concentration in hospitality management, marketing, communications, event management, or a related field preferred.
• 1 year of direct experience in events, hospitality, or marketing required; prior internships in events, hospitality, or a related field preferred.

Preferred

• Experience using email marketing platforms (e.g., Emma, Constant Contact, MailChimp) and social media management tools (e.g., Sprout Social, Brandwatch) preferred.
• Familiarity with event management platforms such as Cvent preferred.
• Basic understanding of WordPress or other CMS platforms preferred.
• Experience with Google Analytics or other digital reporting tools is a plus.
• Knowledge of Canva or similar design tools preferred.
• Experience with Wrike, a plus.

Benefits

• robust medical, dental, and vision insurance plan (free option available for individuals); generous short- and long-term disability, supplemental life insurance, health care and dependent care, Flexible Spending Accounts, 401(k) savings match, paid parental leave, financial planning workshops, pre-paid legal plan, discretionary annual bonus and merit increase, and unlimited paid vacation time.