Responsibilities

• Optimize eCommerce channel performance across brand sites and app for delivery and order ahead.
• Develop and execute digital sales strategies to drive traffic, conversion, and revenue growth
• Manage product to ensure best-in-class customer experience online and in app.
• Connects product development, restaurant technology, and marketing to deliver seamless digital experiences that drive business results.
• Identify opportunities for restaurant team members to improve digital order flow, guest handoff, and app engagement within the store experience.
• Develop commercial business plans to size and prioritize eCommerce opportunities based on revenue potential, guest impact, and operational feasibility.
• Manage website development, digital marketing, and user experience to drive revenue and growth.
• Monitor analytics and KPIs to identify growth opportunities, improve conversion funnels, and reduce friction in the purchase journey.
• Negotiate and manage contracts and agreements with eCommerce channel partners.

Requirements

• 4 year college Degree required. Degree in Business, Marketing, or similar preferred
• 7-10 years in food industry eCommerce operations, online marketplace management, ordering websites, apps, preferably with a background in driving digital adoption
• Exceptional computer skills required in Microsoft Office Suite, Internet, and other appropriate software

Benefits