Director of Performance Marketing

New York City, NY (On-site)

$243K/yr – $297K/yrDirector/Executive8+ years expFull time

Posted 23 hrs ago

Job Summary

Own Relay's multi-channel paid media portfolio and measurement framework, lead a growing team, and partner on TV/CTV strategy, while driving experimentation across search, social, affiliate, and mail. Own budget modeling, forecasting, and attribution methodology with finance and data teams to connect upper-funnel investment to downstream results.

  • Lead the full paid media portfolio and performance targets
  • Build and grow the marketing team and coach on channel mechanics

Job Description

Responsibilities

  • Own Relay's full paid media portfolio — paid search, paid social, affiliate, CTV, linear TV, and direct mail. Set channel strategy, budget allocation, and performance targets across brand and performance objectives. Hold the team accountable to both.
  • Directly manage and develop a team of performance marketers , owning hiring, leveling, performance management, and growth pathways while coaching on channel mechanics, creative strategy, and business impact.
  • Lead Relay's TV and CTV strategy , partnering with Brand and Creative on messaging and measurement. Build the attribution infrastructure that connects upper-funnel investment to downstream efficiency.
  • Drive paid search and paid social programs with a bias toward continuous experimentation — audience segmentation, creative testing, bidding strategy, and landing page optimization across both PLG and sales-assisted conversion paths.
  • Own the affiliate program end-to-end , including partner recruitment, commission structure, compliance, and performance management. Identify non-obvious distribution partners in the SMB ecosystem.
  • Work with the data team to build and maintain Relay's measurement infrastructure across paid channels — media mix modeling, multi-touch attribution, and incrementality testing. Own the methodology and use it to strengthen decision making.
  • Own paid media budget modeling, pacing, and forecasting , partnering with Finance on plans that hold up under scrutiny and flex intelligently as performance data comes in.

Requirements

  • 8+ years in performance marketing or paid media , with at least 2 years managing a team, ideally at a high-growth SaaS, fintech, or subscription business.
  • You've owned a multi-million dollar monthly paid media budget and can walk through how you've allocated across channels, how your thinking evolved, and what you'd do differently.
  • You are an expert in attribution — you can walk through an incrementality test you've designed, a media mix model you've commissioned, or an attribution debate you've settled. You don't accept last-click as an answer.
  • Deep hands-on fluency in at least two of: paid search, paid social, CTV/programmatic, or affiliate — with working knowledge across the rest.
  • You've driven acquisition into both PLG and sales-assisted funnels and understand how channel mix, creative, and landing experience need to flex depending on which motion you're feeding.
  • Strong communicator who can translate channel data into business narrative — you've made a budget ask to a CFO or CEO that landed.
  • SQL and AI-fluent in how you and your team work — using it to accelerate analysis, creative iteration, reporting, and audience research.

Preferred

  • Experience in a regulated industry (fintech, healthcare, insurance) — you know how to run aggressive acquisition programs within compliance constraints
  • Experience marketing to small business owners or self-employed professionals
  • Experience with direct mail as an acquisition channel
  • A public POV on performance marketing, attribution, or media strategy

Relay

4.5 Glassdoor

Small business banking and money management tools to put you in complete control of what your business is earning, spending and saving. The official banking platform of Profit First. Bank with Relay for: ✅ No fees or minimum balances that tie up cash flow✅ Up to 20 checking accounts to organize income and expenses✅ Spending management using 50 physical or virtual debit cards✅ Payments and deposits via ACH transfers, checks and wires✅ Secure, role-based access to team members and financial advisors✅ Personalized customer support by email, phone or chat-Relay is a financial technology company, not a bank. Banking services and FDIC insurance are provided through Thread Bank; Member FDIC. The Relay Visa® Debit Card is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa® debit cards are accepted.

Founded in 2018
Toronto, Ontario, CAN
306 employees (37 in marketing)
92% recommend to a friend
92% CEO approval

Salaries

Posted range

$243K/yr – $297K/yr

Taken straight from the job posting.

See all Relay salaries

Funding

Total Funding
$51.6M
Last Raise
Series B, 2 years ago

Traffic Signals

Monthly Visitors
882.6K
Monthly Google Ads Budget
$142.8K
Traffic Source Mix
Search
20.1%
Direct
73.7%
Referral
4.7%
Social
0.8%
Paid
0.5%

Headcount Trend

Current headcount: ~315

Director of Performance Marketing

Relay · New York City, NY · On-site