Director of Marketing and Communications

Responsibilities

• Develop and implement annual marketing and communications plans aligned with company priorities and strategic direction established by senior leadership.
• Manage and develop the marketing and communications team, setting priorities, assigning projects, and ensuring timely delivery of high-quality work.
• Establish and track KPIs for campaigns and communications initiatives, reporting results and recommending improvements to senior leadership.
• Maintain productive relationships with media contacts, industry stakeholders, community partners, and internal teams to support approved communications activities.
• Plan and deliver campaigns, content, and publicity initiatives that increase company visibility and support its reputation across traditional and digital channels.
• Maintain brand standards, messaging, and visual identity across marketing materials, presentations, digital platforms, and internal and external communications.
• Manage website content, social media, digital campaigns, and editorial calendars; use audience insights and performance data to improve engagement and effectiveness.
• Partner with government affairs, public policy, customer experience, operations, and other departments to develop accurate, consistent communications supporting business and community needs.
• Coordinate responses to media inquiries and support crisis and issues communications under the direction of senior leadership, escalating sensitive matters and obtaining required approvals.
• Coordinate marketing and communications support for industry events, conferences, and community engagements; represent the company as assigned. Manage assigned budgets, agencies, and vendors to deliver projects within agreed scope, timelines, and costs.

Requirements

• Bachelor’s degree in marketing, communications, public relations, or a related field.
• At least 8 years of progressive marketing and communications experience, including at least 3 years managing a team or marketing and communications function.
• Demonstrated experience managing integrated marketing programs, brand standards, media relations, digital marketing, and internal and external communications.
• Proven ability to supervise, coach, and develop team members while managing multiple projects and competing priorities.
• Excellent writing, editing, presentation, and verbal communication skills, with the ability to adapt content for employees, customers, community partners, and other stakeholders.
• Strong planning, project management, and analytical skills, including experience managing budgets and using performance data to improve results.
• Working knowledge of digital and social platforms, website content management, earned media, content development, and marketing analytics.
• Experience supporting corporate reputation management, media responses, and sensitive or crisis communications in partnership with senior leadership.
• Strong collaboration and stakeholder management skills, with sound judgment and the ability to work effectively across departments.

Preferred

• Experience in environmental services, waste and recycling, or a related service-based industry is preferred.

Benefits

• Competitive wages
• Comprehensive benefit package Medical, Dental, Vision
• 401K
• Life Insurance
• Paid Vacation and Sick Time
• Career plan
• Recognition programs
• Professional development learning
• An exceptional work environment