Director, Freemium Growth Marketing & Acquisition

New York City, NY (Hybrid)

$200K/yr – $230K/yrDirector/Executive15+ years expFull time

Posted 7 days ago

Job Summary

Own and optimize the end-to-end acquisition strategy across paid, earned, and owned channels, leading planning, testing, and geo-specific execution for product features and campaigns.

  • Own planning, goals, and investment mix for acquisition
  • Lead cross-functional GTM for product launches and updates
  • Drive tests and data-driven decisions across geographies

Job Description

Responsibilities

  • Own acquisition planning for the current business, including annual and quarterly goal-setting, channel investment mix guidance, and testing priorities.
  • Lead the briefing process for the media team, translating business priorities into clear goals, audience direction, messaging, and performance expectations.
  • Define acquisition priorities across the portfolio including how we leverage each brand and the optimal way to acquire and monetize – free installs vs. Trials vs. Direct paid.
  • Lead go-to-market planning and execution for product feature launches, product updates, and associated campaigns, including positioning, messaging, channel approach, asset briefing, and launch coordination; maintain and optimize evergreen product and brand messages that drive brand metrics and acquisition across channels.
  • Define target audiences and messaging for each initiative and ensure consistent execution across paid, owned, and earned channels; drive creative updates in sync with product and seasonal cycles so assets stay fresh and perform well.
  • Own briefing with creative agency; using insights, data, product and competitive information, set objectives and creative strategies to share with internal agency for creative development and execution; review creative and guidance for optimization as needed.
  • Own acquisition strategy for the Freemium portfolio’s current product lines across paid, earned, and owned channels, connecting channel roles, funnel stages, and investment decisions into a coherent full-funnel approach; make strategic decisions on audience segmentation, channel mix, levers that drive demand and conversion.
  • Drive testing to optimize our acquisition mix and identify performance gaps; proactively reallocate focus and investment to close them.
  • Understand how messaging, offers, and creative affect acquisition and conversion, and partner with Brand and Product to ensure in-market positioning is working; monitor competitors and market dynamics to inform decisions.
  • Develop and maintain acquisition strategies for each key geography; partner with regional leaders to translate global strategies locally and sequence geo investments.

Requirements

  • 15+ years leading customer acquisition, growth marketing, or integrated go-to-market work, with direct ownership of planning, performance goals, and results. Experience in a subscription, online, or mobile business is a strong plus.
  • A track record of running end-to-end go-to-market for product features, updates, and seasonal campaigns from brief through launch and optimization.
  • Proven ability to drive efficient acquisition growth through audience strategy, funnel improvement, and smart investment prioritization.
  • Experience managing significant acquisition budgets with disciplined, data-driven decision making across both in-quarter and annual horizons.
  • Deep understanding of free to paid, trial to paid and direct purchase and how they affect CAC, acquisition effectiveness, conversion, and long-term customer value.
  • Experience building geo-specific acquisition strategies that reflect local market realities, competitive intensity, and demand patterns.
  • Experience building campaigns, creative strategies, creative execution including production, creative evaluation and guidance.
  • Comfortable owning product copy, visuals, and channel-specific descriptions as part of the acquisition toolkit.
  • Strong analytical skills and the ability to turn complex performance data into clear insights and recommendations for senior leadership.
  • Experience with marketing mix modeling and attribution tools.

Benefits

  • 401(k) match
  • health insurance options
  • disability coverage
  • life insurance
  • unlimited paid time off
Gen Digital Inc. logo

Gen Digital Inc.

NortonLifeLock and Avast merged in 2022 and are now GenTM (NASDAQ: GEN) - a global company dedicated to powering Digital Freedom through its trusted Cyber Safety brands. The Gen family of consumer brands is rooted in providing safety for the first digital generations. Now, Gen empowers people to live their digital lives safely, privately, and confidently today and for generations to come. Gen brings award-winning products and services in cybersecurity, online privacy and identity protection to nearly 500 million users in more than 150 countries.

Founded in 1982
Tempe, Arizona, USA
786 employees (39 in marketing)

Salaries

Posted range

$200K/yr – $230K/yr

Taken straight from the job posting.

See all Gen Digital Inc. salaries

Funding

Total Funding
$1.2B
Last Raise
$670M
Post IPO Secondary, 8 years ago

Funding History

  • Aug 2018
    Post IPO Secondary • $670M
  • Feb 2016
    Post IPO Equity • $500M
  • Jun 1983
    Series A • $3M

Traffic Signals

Monthly Visitors
217.9K
Monthly Google Ads Budget
$49.7K
Traffic Source Mix
Search
37.7%
Direct
49.2%
Referral
9.8%
Social
2%
Paid
1.2%

Headcount Trend

Current headcount: ~782

Recent News

Gen Digital Inc. logo

Director, Freemium Growth Marketing & Acquisition

Gen Digital Inc. · New York City, NY · Hybrid