Director of Community Engagement and Partnerships

Responsibilities

• Build and maintain strong relationships with community organizations, healthcare providers, referral sources, and other local partners to strengthen engagement and support admissions growth and census goals.
• Represent the center at community events, health fairs, networking meetings, and other outreach opportunities; plan and facilitate at least two community engagement programs per month.
• Develop and execute monthly outreach and partnership plans, using referral and admission trends to guide weekly strategies and engagement efforts.
• Lead and coordinate support groups, identify advertising and partnership opportunities, and oversee social media content highlighting services, resident testimonials, and community involvement.
• Collaborate closely with the Admissions Director to support smooth resident transitions and timely, consistent follow-up with prospective clients, families, and referral partners.
• Maintain professionalism, confidentiality, and integrity while building community relationships, including attending evening and weekend events as needed.
• Perform other duties as assigned in support of community engagement, partnerships, admissions, and organizational goals.

Requirements

• College degree preferred; sales, community outreach, or partnership-development experience strongly preferred, particularly in healthcare, long-term care, or pharmaceutical settings.
• A strong understanding of healthcare services and the long-term care environment is highly beneficial.
• Knowledge of and compliance with all company policies, procedures, and regulatory requirements, including Drug-Free Workplace standards.
• Demonstrated professionalism, strong interpersonal skills, and a commitment to resident dignity, safety, and exceptional customer service.
• Ability to maintain reliable attendance, appropriate professional appearance, and adherence to all safety and equal opportunity standards.

Benefits

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Employee engagement and culture committee
• Company-sponsored life insurance
• Employee assistance program (EAP) resources