Digital Marketing Specialist

Responsibilities

• Manage digital marketing activities for assigned clients to support the success of their marketing campaigns.
• Handle client communications through phone, email, and text proactively, providing same-day responses.
• Maintain detailed documentation and follow through on client requests and support needs.
• Oversee the internal fulfillment team responsible for ongoing digital marketing initiatives and campaigns.
• Coordinate projects, delegate tasks, and facilitate campaign activities across multiple team members.
• Conduct monthly client meetings to review reporting and campaign performance and plan next steps toward their goals.
• Build positive working relationships with clients through responsive communication and excellent customer service.

Requirements

• Excellent written and spoken English communication skills.
• Strong attention to detail.
• Excellent interpersonal skills and confidence conducting daily business conversations by phone and through web meetings.
• Strong follow-up and follow-through skills.
• Effective project management and organizational abilities.
• Strong time management skills and personal accountability.
• Willingness to learn and take initiative.
• Ability to work independently and solve problems.
• Ability to explain complex concepts in simple, understandable language.
• Strong written and verbal communication skills.

Preferred

• Experience with WordPress websites.
• Familiarity with Facebook Ads and Google Ads.
• Understanding of search engine optimization (SEO).
• Experience with Google My Business.
• Familiarity with email marketing.
• Experience with project management tools such as ClickUp, Teamwork Projects, Asana, or Monday.com.
• Familiarity with Slack.
• Experience using Google Workspace tools, including Gmail, Google Docs, Google Drive, and Google Calendar.
• Strong documentation skills.
• Basic marketing copywriting skills.

Benefits

• Paid vacation time.
• Paid sick time.