Digital Content Specialist - Communications Specialist 2

Responsibilities

• The work you'll do is more than just a job.
• This position exists to oversee digital content and its governance for the Licensing Division. This includes completing updates to forms utilized by business units within the division, planning and implementing digital content-related projects, and developing and updating content for the division’s public webpages.
• The incumbent ensures that digital content and related projects and processes are accurate, accessible, aligned with the Office of Inspector General’s priorities and directives, and comply with Department of Human Services’ web standards and initiatives.
• - Develop forms and other documents. Use a high degree of proficiency when creating forms and documents with industry-grade publishing tools to deliver professional graphically designed documents that have a focus on user experience.
• - Serve as division’s content strategy functional expert for web-based communications.

Requirements

• Two (2) years of work experience developing content for web-based communications and accessible documents and forms.
• - Practical understanding of technology systems, hardware and software; communications tools, products and training and event content, agendas and schedules;
• - Proficient in Section 508 of Rehabilitation Act, W3C WCAG, accessible user interface design (UI design) and universal design (UD) practices and principles;
• - Microsoft Windows and Microsoft Office, including Word, PowerPoint, Excel, Outlook and SharePoint;
• - Proficient in Adobe Acrobat for designing PDF files and making them accessible and using Adobe Creative Cloud/CS software (Acrobat, Dreamweaver, InDesign, Illustrator, Photoshop);
• - Skilled at website development and managing web content through a Content Management System (CMS) platforms and multimedia formats.

Preferred

• - Variety of experiences working effectively with others from different backgrounds and cultures.
• - Adobe Creative Cloud Suite and other publishing tools.
• - CommonLook accessibility software.
• - Experience using general markup languages including HTML/CSS/XML.
• - Continuously improved content organization to meet audience needs based on researched decisions.
• - Demonstrate a high level of computing skills using a variety of PC based applications (Microsoft, Adobe, and other programs) and an interest in learning additional applications and skills, including AEM Forms Designer and basic JavaScript.
• - Use a high degree of proficiency when creating forms and documents with industry-grade publishing tools to deliver professional graphically designed documents that have a focus on user experience.
• - Present complex, technical information to individuals with varying skills and experience levels.
• - Engage in active listening with coworkers, management and clients/customers.
• - Business English, spelling, grammar and word processing to create/edit a variety of written documents.

Benefits

• As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
• Your benefits may include:
• - Paid vacation and sick leave
• - 12 paid holidays each year
• - Low-cost medical, dental, vision, and prescription drug plans
• - Fertility care, including IVF
• - Diabetes care
• - Dental and orthodontic care for adults and children
• - 6 weeks paid leave for parents of newborn or newly adopted children
• - Pension plan that provides income when you retire (after working at least three years)