Responsibilities

• Build, configure and deploy lifecycle communications across email, push, in-app messaging and in-app placements using Xtremepush (XP).
• Execute Early Life campaigns aligned to commercial priorities and KPIs.
• Support wider lifecycle campaign builds across multiple customer stages.
• Deliver cohesive omni-channel journeys by coordinating messaging across CRM channels and in-app placements.
• Support in-app content placement and merchandising in partnership with Product and Commercial teams.
• Manage end-to-end execution from build through launch, including scheduling, targeting, suppression logic, sequencing and prioritisation.
• Build and maintain automated and triggered lifecycle journeys based on customer behaviour and lifecycle signals.
• Collaborate with CRM, Commercial, GTM, Marketing, Product, Creative and Analytics stakeholders to deliver campaigns on time and to standard.

Requirements

• 1–3+ years’ hands-on experience in CRM, lifecycle marketing or customer communications.
• Proven experience executing multi-channel campaigns across email, push and in-app.
• Experience with CRM or customer engagement platforms (XP strongly preferred).
• Experience building and validating audience segments using permissions, targeting rules and lifecycle logic.
• Strong analytical mindset with confidence working with customer data and performance outputs.
• Strong attention to detail and confidence owning QA and execution standards.
• Comfortable working in a fast-paced, commercially driven environment.
• Strong communication and cross-functional collaboration skills.

Preferred

• Experience with iGaming CRM tools and bonusing platforms.
• Experience supporting Early Life, onboarding, or retention-focused programs.
• Experience in regulated or highly governed environments.
• Familiarity with agile or squad-based delivery models.
• Background in high-growth or scale-up organizations.

Benefits

• In addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office!
• For information about our benefits, please visit https://benefitsatfanatics.com/