CRM Specialist

Charlotte, NC (Remote)

Salary Not AvailableMid LevelFull time

Posted 3 hrs ago

Job Summary

Own end-to-end SFMC development and deployment, drive email performance and deliverables, and coordinate multiple campaigns and analytics programs across the customer journey.

  • Own SFMC development and deployment activities including automation, data architecture and content-driven campaigns
  • Drive KPI optimization and reporting for inbox deliverability, data feeds, mobile metrics, and overall email performance

Job Description

Responsibilities

  • Build customized customer journeys in marketing cloud through combined expertise in database management and data extensions.
  • Optimize our use of Salesforce reports and automations to monitor and optimize KPIs.
  • Responsible for the email platform optimization, acting as the subject matter expert for optimizing all email KPIs including inbox deliverability, data feeds, mobile metrics
  • Bring extensive experience in SFMC products
  • Complete technical production and deployment activities including but not limited to automated email campaign set-up, scheduling, testing, data architecture, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns inside SFMC

Requirements

  • 2+ years of SFMC Development and Administration experience.
  • Strong business acumen and excellent written and oral communication skills
  • Demonstrated ability to manage multiple projects through prioritization, planning, and task delegation
  • Track record of delivering results and an ability to operate in both a long term strategic as well as short term tactical scope in a high-energy, fast-paced environment

Preferred

  • Marketing Cloud Certification strongly preferred
  • Bachelor’s Degree in Business Administration, Marketing or related field
Brightspeed logo

Brightspeed

3.7 Glassdoor

We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to call home shouldn’t limit your options—and we’re building the infrastructure to provide millions of homes with fast, reliable internet. So, wherever you’re streaming, gaming or working, you’ll enjoy an uninterrupted experience.

Founded in 2022
Charlotte, North Carolina, USA
2.1K employees (68 in marketing)
67% recommend to a friend
67% CEO approval

Funding

Total Funding
$6.5B
Last Raise
$13.8M
Grant, 6 months ago

Funding History

  • Sep 2025
    Grant • $13.8M
  • Aug 2025
    Debt Financing • $1.7B
  • Jun 2025
    Undisclosed • $575M

Traffic Signals

Monthly Visitors
2M
Monthly Google Ads Budget
$2.1M
Traffic Source Mix
Search
25.5%
Direct
65.1%
Referral
6.3%
Social
1%
Paid
2%

Headcount Trend

Current headcount: ~2.1K

Recent News

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CRM Specialist

Brightspeed · Charlotte, NC · Remote