Creative Operations Coordinator

Responsibilities

• Creates and manages proofing review cycles by assigning reviewers and driving and timely stakeholder approval decisions, including regular follow-up on outstanding approvals.
• Monitors task status and deadlines using dashboards and team meetings, follows up on late tasks, adjusts schedules, and escalates risks as needed.
• Gathers and maintains clear documentation of key decisions, schedule changes, and project updates.
• Reviews and validates incoming project requests for completeness, level of detail and deadline viability, collaborating with requestors to clarify scope, objectives and requirements as needed.
• Converts approved requests into fully scoped projects, adapting templates and workflows to fit project needs.
• Assigns project personnel and allocates resources based on availability data skill alignment and deadline feasibility.
• Uses reports and dashboards that provide visibility into project status, workload, and operational performance to track progress and flag concerns.

Requirements

• Bachelor’s degree in Advertising, Communications, Marketing, or a related field.
• 3 years of experience working with creative teams; partnering with designers and copywriters to generate high‑volume work in a regulated environment.
• Strong organizational abilities with the capacity to manage multiple projects, deadlines, and details in a high-volume environment.
• Clear and effective communication skills, ensuring timely updates, smooth collaboration, and alignment across teams.
• Demonstrated problem-solving skills and a positive, solution-focused attitude that helps overcome challenges and keep projects moving forward.
• Comfortable taking ownership of projects and maintaining accountability for timely and accurate delivery.
• Ability to work independently while knowing when to collaborate.
• Proficiency working in project management systems/platforms, like Workfront.

Benefits

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program